Assistant Manager, HNW Business Support
3 days ago
Assistant Manager, HNW Business Support – Apply to join FWD Insurance (FWD Group) as an Assistant Manager within the HNW Business Support team. About FWD Group FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. Its customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest‑growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. The Job Be the key person in overseeing and arranging daily policy delivery to business partners; Handle a wide range of after‑sales servicing requests (e.g., policy delivery, change of policy ownership/insured/beneficiary, policy feature application, policy surrender and claim, collateral assignments, etc.) to distribution channels to ensure service standards are met; Work with team members and related internal departments closely and cooperatively in policy servicing and operational matters, and resolve problems; Ensure accurate and timely data entry into policy administration systems; Assist in improvements to enhance policy servicing process and operational efficiency; Be involved in reviewing and updating manuals, procedures and operational documentation; Assist in preparation of announcements or notices to business partners; Take part in maintenance of the broker portal; Assist in onboarding banks for premium financing facility; Prepare training materials and participate in training for business partners when required; Assist ad‑hoc projects if needed. The Person Bachelor’s degree holder or above with experience in policy administration and general insurance policy servicing, preferred in life insurance business with operations knowledge; 3–5 years of relevant experience in life insurance operations or business support; Detail‑minded, organized and with good interpersonal skills in communication with internal departments and business partners; Positive and driven work attitude and ability to work independently and as part of a team; Able to work under pressure and meet tight deadlines; Good command of written and spoken English and Chinese; Proficient in Microsoft Office applications. Benefits 5‑day work week, 20–22 days annual leave, excellent learning & development opportunities and an attractive package to the right candidate. EEO Statement Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months, after which they will be destroyed. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in the employment process. #J-18808-Ljbffr
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Hong Kong Island, Hong Kong SAR China China Life Insurance (Overseas) Company Limited Full timeBusiness Development Assistant Manager– HNW Brokerage Channel Provide sales, training and marketing supports to HNW distribution channels, mainly international brokers Relationship building and business development with HNW distribution channels Focus on assigned sales targets Facilitate sales and case management with internal and external parties Be the...
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HNW Sales Support
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Assistant Manager, HNW Policy Servicing
3 days ago
Hong Kong Island, Hong Kong SAR China FWD Insurance Full timeA leading insurance company in Hong Kong is seeking an Assistant Manager for the HNW Business Support team. The role involves overseeing policy delivery, handling after-sales requests, and ensuring data accuracy in policy systems. The ideal candidate should have 3–5 years of experience in life insurance operations, excellent communication skills, and the...
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Chubb Life HK: Case Manager
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hong kong, Hong Kong SAR China Chubb Life Full timeJoin to apply for the Chubb Life HK: Case Manager (HNW CS) role at Chubb Life 6 days ago Be among the first 25 applicants Join to apply for the Chubb Life HK: Case Manager (HNW CS) role at Chubb Life Get AI-powered advice on this job and more exclusive features. JOB DESCRIPTIONThis position is the core support of serving high net worth (HNW) clients and/or...
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Hong Kong Island, Hong Kong SAR China China Life Insurance (Overseas) Company Limited Full timeA leading insurance firm in Hong Kong is seeking a Business Development Assistant Manager for its HNW Brokerage Channel. Responsibilities include providing sales support, managing relationships with international brokers, and achieving sales targets. The ideal candidate should have 3-5 years of relevant insurance experience, strong interpersonal skills, and...
