Customer Relations Officer
2 weeks ago
Join to apply for the Customer Relations Officer (Customer Service Centres) role at CLP . Working Location: Customer Service Centre Contract period: 24 months / Permanent Responsibilities Provide responsive, efficient, caring, and cost-effective customer services in relation to electricity supply applications, enquiries Follow up closely with customers to ensure timely response and delivery of services Proactively provide cross-sells and up-sells digital services / products to customers Deliver electric appliances product advisory services in stores Proactively promote Energy Efficiency & Conservation (EE&C) to customers in Customer Service Centres or designated locations Perform general centre operations, inventory management and other administrative duties whenever required Qualifications Secondary school graduates with 5 subjects passed in HKCEE/ HKDSE including English (Syllabus B) and Chinese with a minimum 2 years working experience in customer service OR Diploma / High Diploma / Associated degree / Degree holder in business or related discipline(s) Team player and high adaptability to changes Good interpersonal and presentation skills, passionate and able to work independently Proficiency in spoken Cantonese, English, and Putonghua Willing to rotation to different teams to broaden job competencies Willing to work under roster Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Utilities #J-18808-Ljbffr
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Customer Relations Officer
6 days ago
Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeCustomer Relations Officer (5‑days) Our client is a leading High‑tech consumer electronic products company. Responsibilities Resolve customer complaints and conduct investigation if necessary. Respond to the feedback from external / internal customer in a timely manner. Establish good customer relationship by providing professional customer care...
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Assistant Officer
6 days ago
Hong Kong Island, Hong Kong SAR China Caregivers Alliance (Home) Limited Full timeResponsibilities Provide quality services to customers and handle customers' enquiries. Assist in the preparation and submission of tenders. Provide administrative support to office. Requirements Diploma or above 2 years relevant experience, preferably in Customer Service / Marketing field Fluent in English, Cantonese and Putonghua Proficient in MS Office,...
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Customer Relations Executive
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9905 |09 Jan 2020 Customer Relations ExecutiveCommunicate with both internal and external parties to ensure good customer service is delivered to the customers Handle both verbal and written customer feedback in a tactful, timely and professional manner Handle complaints, enquiries, emergency cases from clients Support special of ad hoc projects to ensure...
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Customer Care
6 days ago
Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeA leading High-tech consumer electronics firm in Hong Kong is seeking a Customer Relations Officer to enhance customer satisfaction through effective complaint resolution and professional service. The ideal candidate should hold at least a diploma, possess strong communication and negotiation skills, and be proficient in MS Office. Additionally, a good...
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Customer Relations Executive
4 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9905 |09 Jan 2020 Customer Relations Executive Communicate with both internal and external parties to ensure good customer service is delivered to the customers Handle both verbal and written customer feedback in a tactful, timely and professional manner Handle complaints, enquiries, emergency cases from clients Support special of ad hoc projects to ensure...
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Multilingual Customer Relations Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China Caregivers Alliance (Home) Limited Full timeA local caregiving service provider in Hong Kong is looking for a dedicated individual to enhance customer service operations. The role involves providing quality services, handling customer inquiries, and assisting with tender submissions. Candidates should have at least a diploma and a minimum of 2 years of experience in customer service or marketing....
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Manager, Customer Relations
1 week ago
Hong Kong Island, Hong Kong SAR China AXA Hong Kong and Macau Full timeResponsibilities: Manage & lead the complaint team to handle complaints related to our insurance products in Life and General Insurance to maintain the professional image of AX. Handle Life and General Insurance complaints, adhere to operating guidelines, work within delegated authorities, meet departmental SLA targets and pass periodic independent quality...
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Senior Officer, Control
6 days ago
hong kong, Hong Kong SAR China Bupa Full timeSenior Officer, Control & Quality Assurance (Customer Relations) 1 day ago Be among the first 25 applicants The Senior Officer, Control and Quality Assurance is a critical role; contributing to the delivery of successful business outcomes within Bupa to ensure appropriate business practices are being met. Conducting independent assurance activities to...
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Guest Relation Officer
6 days ago
hong kong, Hong Kong SAR China M2R Investment Limited Full timeWorking Location:Art Piece - Tsim Sha Tsui and Causeway Bay Branch (Beauty and Lifestyle Service Floor)We provide diversified services from head to toe including yoga, pilates, spa, medical beauty. Key Responsibilities Responsible for customer service, ensure frontline services in upmost standard and maintain a good relationship with our guests. Handle daily...
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Customer Relations Manager, Governance
4 days ago
Hong Kong Island, Hong Kong SAR China Hang Seng Bank Ltd Full timeCustomer Relations Manager – Governance We are currently seeking a high caliber professional to join our department as Customer Relations Manager - Governance, reporting to Head of Operations Planning, Customer Relations. Responsibilities Promote the governance on management of customer opinion and complaints received by various channels of the bank...