Solution Manager

1 week ago


Hong Kong Island, Hong Kong SAR China ADECCO Personnel Limited Full time

Solution Manager - ICT/Service Delivery (Global Tech | Presales | 4-8m Bonus) Our client is a prominent global player in the fields of telecommunications and consumer electronics, dedicated to advancing digital transformation and enhancing connectivity. With a strong focus on innovation in 5G technology, cloud solutions, and AI. Responsibilities Develop technical proposals, service level designs, benchmarking analyses, and customized demonstration solutions for Managed Service offerings to meet clients' ICT and operations goals. Collaborate with clients to understand their needs, craft service proposals, and prepare budget estimates that effectively convey the value delivered. Work closely with presales, operations, and delivery teams to collaboratively design managed service solutions. Facilitate a seamless transition from Pre‑Sales to Post‑Sales, ensuring effective onboarding and service delivery. Recommend IT Managed Service packages that include IT operations support, data center maintenance, cloud computing, server/storage/network management, and other related services. Requirements Bachelor's Degree or higher in Telecommunications, Information Systems Management, Electrical Engineering, or other relevant fields. At least 5 years of experience in pre‑sales or solution design roles focused on Managed Service solutions; candidates with substantial management experience in IT operations and a strong commitment to SLA fulfillment will also be considered. Self‑driven, organized, innovative, detail‑oriented, capable of working independently. Exceptional verbal and written communication skills, with strong capabilities in presentations and documentation. Comfortable presenting to audiences at all levels of the organization, clearly articulating both technical and business value. #J-18808-Ljbffr



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