Operations Solutions and Service Management, Consultant

4 days ago


hong kong, Hong Kong SAR China AIA Hong Kong and Macau Full time

Operations Solutions and Service Management, Consultant Responsible for overseeing daily operations to support Corporate Solutions business and mailing services, ensuring high‑quality service delivery and regulatory compliance. Lead process improvements, manage service providers, and coordinate cross‑functional initiatives to optimize team workflow and operational efficiency. Roles and Responsibilities Oversee daily operations for Corporate Solutions business and mailing services, ensuring adherence to internal and external benchmarks. Manage service providers to maintain regulatory compliance and internal quality standards. Implement process improvements to optimize workflow and enhance overall efficiency. Collaborate with stakeholders on new regulatory requirements and vendor compliance. Analyze data to produce management reports and support budgeting initiatives. Act as Business Continuity Coordinator to review BC Plan and conduct drills. Job Requirements University graduate with 5‑6 years of relevant experience. Minimum 3 years of management experience. Proficiency in English and Chinese. Strong problem‑solving and analytical skills. MS Office PC skills. Relevant license for regulated activities (if required). Other Details Seniority Level: Mid‑Senior level Employment Type: Full‑time Job Function: Information Technology Industry: Insurance #J-18808-Ljbffr


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