Operations Transformation Lead for Process Excellence

A leading telecommunications company in Hong Kong seeks an experienced professional to enhance commercial processes and lead digital transformation initiatives. The ideal candidate will possess extensive experience in telecommunications or IT management, with a strong focus on process improvement methodologies. This role offers a unique opportunity to drive...

A prominent telecommunications provider in Hong Kong is seeking a Senior Operation Excellence Manager to lead the operational transformation in its Customer Service Division. The role involves assessing current inefficiencies, designing customer-centric processes, and collaborating with cross-functional teams to implement improvements. Candidates should have...

A leading firm in the insurance sector in Hong Kong is seeking a Senior Manager - Business Operations to monitor and enhance operational excellence practices. The ideal candidate will lead initiatives for process improvement with a strong background in operational excellence and 8-10 years experience in the insurance sector. Responsibilities include managing...

A telecommunications company in Hong Kong is seeking a Senior Operation Excellence Manager to lead transformation initiatives in their Customer Service division. This role involves assessing processes, designing customer-centric workflows, and driving change through cross-departmental collaboration. The ideal candidate will possess a bachelor's degree in IT...

As Senior Operation Excellence Manager in Customer Service Division, you will lead a team of Operation Planning Team to develop and implement strategic & innovation roadmap featuring different workflow flow and process for CS day‑to‑day work task. Be the champion to drive transformation does not limit to Process Streamlining, Smart Technologies, RPA & AI...

A leading advertising services firm in Hong Kong is seeking a part-time Operations Manager to oversee and optimize daily operations. You will lead teams and collaborate with various departments to enhance performance and achieve organizational goals. The ideal candidate will have strong expertise in operations management, problem-solving abilities, and...

AsSeniorOperationExcellenceManager in Customer Service Division, you will lead a team of Operation Planning Team to develop and implement strategic & innovation roadmap featuring different workflow flow and process for CS day-to-day work task. Be the champion to drive transformation—does not limit to Process Streamlining, Smart Technologies, RPA & AI Agent...

A leading consulting firm in Hong Kong seeks an experienced business analyst to drive operational excellence and digital transformation. The role involves optimizing workflows, designing automated systems, and collaborating with various stakeholders. Candidates should have a Bachelor’s degree and at least 5 years of relevant experience, showcasing skills...

Monitor, evaluate, and report on the maturity and adoption of operational excellence practices throughout the organization. Lead the initiatives for operation process improvement by identifying inefficiencies and collaborating with teams to implement effective solutions. Manage cross-functional teams to achieve significant workflow enhancements and process...

Your Role Assessing current commercial processes and workflows to identify inefficiencies or bottlenecks. Mapping and documenting existing processes for clarity and transparency. Analyzing operational data to inform recommendations for improvement. Designing customer‑centric processes, using data to identify pain points along the customer journey, and...