Senior Manager, Operation Excellence

Partnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...

A leading global benefits company is seeking a Partnerships Senior Manager for Southeast Asia. In this pivotal role, you will build strategic business relationships to enhance the company's standing, focusing on partnerships, travel experiences, and key merchant relationships. The ideal candidate will have over 10 years of experience in relationship...

Your Role Assessing current commercial processes and workflows to identify inefficiencies or bottlenecks. Mapping and documenting existing processes for clarity and transparency. Analyzing operational data to inform recommendations for improvement. Designing customer‑centric processes, using data to identify pain points along the customer journey, and...

Manager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...

AsSeniorOperationExcellenceManager in Customer Service Division, you will lead a team of Operation Planning Team to develop and implement strategic & innovation roadmap featuring different workflow flow and process for CS day-to-day work task. Be the champion to drive transformation—does not limit to Process Streamlining, Smart Technologies, RPA & AI Agent...

A leading firm in the insurance sector in Hong Kong is seeking a Senior Manager - Business Operations to monitor and enhance operational excellence practices. The ideal candidate will lead initiatives for process improvement with a strong background in operational excellence and 8-10 years experience in the insurance sector. Responsibilities include managing...

A leading global brand firm in Hong Kong seeks a Senior Specialist in Warehouse Operations to oversee logistics and optimize warehouse processes. The role requires at least 3 years of experience in supply chain operations and a Bachelor's degree. Key responsibilities include coordinating shipments, managing returns, and ensuring data accuracy in systems....

A reputable local bank in Hong Kong is seeking an experienced manager to work closely with the Chief of Staff. This role focuses on driving operational excellence through process improvement and managing operational governance. The ideal candidate should have at least 5 years of experience in the banking or financial services sector, with strong management...

A telecommunications company in Hong Kong is seeking a Senior Operation Excellence Manager to lead transformation initiatives in their Customer Service division. This role involves assessing processes, designing customer-centric workflows, and driving change through cross-departmental collaboration. The ideal candidate will possess a bachelor's degree in IT...

Senior Manager, Supply Chain Process Excellence We are seeking a Senior Manager, Supply Chain Process Excellence to lead global initiatives that drive operational efficiency, process optimization, and continuous improvement across our end-to-end supply chain. This role will partner with cross‑functional teams to implement best practices, leverage...