Guest Experience Officer

A hospitality service provider in Hong Kong is looking for a Guest Relations Officer. The role involves ensuring exceptional customer service, handling daily operations, and maintaining guest relationships. Ideal candidates should have at least 1-year experience in hospitality or customer service, be cheerful, and possess excellent interpersonal skills in...

A prestigious hotel in Hong Kong is looking for a Front Desk Officer to manage guest room operations and ensure a personalized experience for guests. The ideal candidate should have a Higher Diploma in Hospitality Management and at least one year of experience in sizable Hotels. Strong interpersonal and organizational skills are essential, alongside fluency...

A hospitality company in Hong Kong is seeking a Customer Service Officer for its Front Office. The incumbent will manage daily operations, handle guest enquiries and complaints, and liaise with other departments. Candidates should have post-secondary education, be fluent in English and Mandarin, and possess relevant experience. Attractive benefits include a...

A leading hospitality company located in Hong Kong is seeking a Front Office Operations professional. Responsibilities include managing reservations, reception, and cashiering while ensuring exceptional guest satisfaction. Ideal candidates will have a hospitality management certificate and two years of relevant experience, along with strong language skills...

A luxury hotel in Hong Kong seeks a Guest Services Supervisor/Senior Guest Services Agent. You will provide exceptional guest experiences and ensure daily operations run smoothly. This role requires a minimum of 4 years in hotel front office services and strong communication skills, particularly in English and Cantonese. Ideal candidates will showcase...

A leading hotel in Hong Kong seeks a dedicated Front Office professional to efficiently manage room assignments and enhance guest experiences. Responsibilities include coordinating room statuses with Housekeeping and assisting with special guest requests. Ideal candidates have a strong attention to detail, excellent organizational capabilities, and relevant...

Reception Manager / Guest Experience Manager Regal Hotels International, one of the largest hotel operators in Hong Kong, owns and manages nineteen hotels across Hong Kong and mainland China. We are committed to exceeding the needs of every guest by providing first‑class guestrooms, state‑of‑the‑art meeting and banquet rooms, and a focus on superior...

A luxury hotel in Hong Kong is seeking a Regent Service Centre Officer to deliver exceptional guest experiences and coordinate various requests. The ideal candidate will have a Bachelor’s degree in Hotel Management, 1+ year of experience, and proficiency in Cantonese, English, and Mandarin. Strong communication, organizational, and problem-solving skills...

A leading global hospitality brand in Hong Kong is seeking a Guest Service Expert to deliver exceptional service and ensure a memorable experience for guests. Responsibilities include managing guest interactions, maintaining work areas, and following company standards. The ideal candidate holds a high school diploma and has less than 1 year of experience....

A reputable hotel management company in Hong Kong is looking for a professional to manage routine hotel operations and provide excellent guest services. The ideal candidate has at least 1 year of relevant experience in security or hospitality, holds a valid Security Personnel Permit and QAS qualification, and is customer-oriented. Immediate availability is...