Helpdesk & Deskside Support Engineer — O365 Pro, No OT

SW8598 |17 Jan 2024 Helpdesk and Deskside Support Engineer (30-40k / No OT)Provide frontline helpdesk support on IT-related issues through to a ticketing system. Familiar in O365 support. Perform first tier troubleshooting with on-site and remote tools. Coordinate with internal and external parties. Be responsible for drafting technical documents. Assist in...

SW8612 | 29 Jan 2024 – Deskside Engineer (Retail Helpdesk & L2 Support, 20-30K) Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to users. Respond to queries either in person or over the phone/email. Open service ticket, set priority and assign tasks to support...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

A dynamic IT consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer, offering a competitive salary package and a vibrant work environment. Responsibilities include providing IT helpdesk support, coordinating with stakeholders, and offering technical assistance for desktop PCs. Ideal candidates will have a diploma in IT, 1-2 years of...

SW8079 |13 Nov 2020 Senior Deskside Engineer Provide First tier/ Second tier level deskside support to end users through email, phone or in person Provide system support e.g. Windows OS/AD/O365 admin, Linux Perform troubleshoot for Windows platform and products End-user support advisory, for example, supervision and support of the on-site Helpdesk team...

Job Reference SW8680 | 31 Jul 2024 – Helpdesk and Deskside Support Engineer (18-25k) Responsibilities Perform IT helpdesk frontline support (On-site, Phone, E-Mail, etc). Technical Support for Desktop PCs – both Software and Hardware. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors....

SW8084 |24 Nov 2020 Helpdesk / Deskside Support Provide first-line support for all IT incidents, resolve application system and IT infrastructure related failures Responsible for PC desktop equipment procurement, delivery, installation and setup Provide end-user support on hardware, software, server and networking related issues Provide helpdesk and remote...

SW8079 |13 Nov 2020 Senior Deskside EngineerProvide First tier/ Second tier level deskside support to end users through email, phone or in person Provide system support e.g. Windows OS/AD/O365 admin, Linux Perform troubleshoot for Windows platform and products End-user support advisory, for example, supervision and support of the on-site Helpdesk team...

SW8140 |06 May 2021 Deskside Engineer (Financial firm) Provide daily L1-L2 support to business users Support Desktop hardware, Microsoft Windows, Office, O365, Outlook Perform daily support on infrastructure and application systems Provide regular support on Windows server maintenance and application upgrades Responsible for basic network infrastructure...

A consulting firm in Hong Kong is seeking a Helpdesk / Deskside Support professional to provide first-line IT support for incidents and hardware issues. Responsibilities include resolving application failures, supporting desktop equipment, and providing end-user assistance on hardware and software. Candidates should have at least a diploma in Computer...