Deskside Engineer
3 days ago
SW8612 | 29 Jan 2024 – Deskside Engineer (Retail Helpdesk & L2 Support, 20-30K) Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to users. Respond to queries either in person or over the phone/email. Open service ticket, set priority and assign tasks to support engineer. Provide first-level daily support on both network, desktop hardware & software problem, including MS office, O365, business productivity tools cand support. Conference setup MS Teams, Zoom. Installation of new Printer, PC hardware and software. Re-configuration of PC HW, printer and SW due to office relocation. Provide VPN client, mobile device and network access support. Provide support on Windows 10 upgrade and software program deployment. Provide PC building for new joiners or new PC- via SCCM. Qualifications & Benefits Diploma or above on IT. 2 years of relevant support experience. Good technical skill in PC desktop aspects. Effective communication and good people skill. Travel between sites. Strong communication skills. 20-30K 5-day week Paid Sick Leave Medical Insurance Plan Friendly and Energetic Working Environment #J-18808-Ljbffr
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Senior Deskside Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...
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Deskside Engineer
5 days ago
Hong Kong Island, Hong Kong SAR China ASK IT LIMITED Full timeResponsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...
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Senior Deskside Engineer
3 days ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8079 |13 Nov 2020 Senior Deskside Engineer Provide First tier/ Second tier level deskside support to end users through email, phone or in person Provide system support e.g. Windows OS/AD/O365 admin, Linux Perform troubleshoot for Windows platform and products End-user support advisory, for example, supervision and support of the on-site Helpdesk team...
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Senior Deskside Engineer
17 hours ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...
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Deskside Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeOverview Deskside Support Engineer (Banking, 20‑25K) Responsibilities Provide helpdesk and deskside service to end‑users. Troubleshoot any hardware and software related issues. Assist the IT manager in managing specific tasks in projects and IT services. Qualifications and Benefits Immediate availability is highly preferred. At least 1 year of relevant...
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VIP Deskside Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA prominent consulting firm in Hong Kong seeks a Senior Deskside Engineer to provide technical support to VIP users. The role includes software and hardware installations, troubleshooting desktop issues, and training team members. Candidates should have at least 3 years of deskside support experience and must be skilled in desktop maintenance. Bilingual...
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VIP Deskside IT Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA leading IT service provider in Hong Kong is seeking a VIP Deskside Support Engineer with a salary range of 25-35K. The successful candidate will provide dedicated IT support for VIP users, resolve incidents, fulfill service requests, and assist with meeting support. Candidates should possess a diploma in Computer Science and at least 4 years of experience...
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Deskside Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8699 |09 Sep 2024 Deskside Support Engineer (18-28K)Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Perform on-site desktop/network support including desktops and...
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Deskside Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8728 |10 Dec 2024 Deskside Support Engineer (16-22k)Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook. Skills on supporting conference room’s AV equipment or video conference tools. Communicate effectively with end users and other support parties. Escalation / Complaint handling under the general End...
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Deskside Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8690 |21 Aug 2024 Deskside Support Engineer (16-25K)Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Perform on-site desktop/network support including desktops and...