VIP Store Manager

5 days ago


Hong Kong Island, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full time

VIP Store Manager (Retail sales) (80k - 100k) Add expected salary to your profile for insights Responsibilities Key Account Development and Relationship Management Develop and implement plans for acquiring and maintaining key accounts based on headquarters and regional management strategies. Participate in the formulation of marketing programs for key accounts, ensuring effective implementation of benefits and activities to enhance client loyalty. Establish and maintain comprehensive records for key account management, ensuring timely updates. Key Account Reception and Sales Management Independently handle the reception and consultation of high-net‑worth clients, providing personalized product recommendations and seamless after‑sales support for high‑value and complex transactions. Gain deep insights into client needs, effectively convey brand values and product stories, and achieve excellent sales performance while meeting personal sales targets. Store Team Training and Empowerment As a key account sales expert, regularly train the store sales team on skills such as identifying key clients, sales techniques, service etiquette, product knowledge, and client relationship maintenance. Collaborate closely with store managers and sales teams to establish efficient systems for sharing and transferring potential client information, ensuring every high‑potential client receives professional follow‑up. Act as an "internal coach", enhancing the store team’s ability to serve high‑net‑worth clients through accompanying receptions, case reviews, workshops, and other methods, contributing to overall sales growth. Qualifications Bachelor’s degree or higher (may lower to a diploma for exceptionally qualified candidates). Over 5 years of experience in luxury goods sales or key account sales. Strong client service awareness and professional demeanor. Excellent communication, insight, stress resilience, and self‑motivation skills. Established network of high-net‑worth clients. Positive and optimistic personality with integrity. Strong professional ethics and team cooperation spirit. #J-18808-Ljbffr


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