Personal Shopper @NET-A-PORTER
6 days ago
Personal Shopper @NET-A-PORTER Join our team in Hong Kong as a Personal Shopper at NET-A-PORTER . NET-A-PORTER delivers high-quality luxury fashion, eyewear, and accessories to an international clientele. As a leading luxury retailer, we curate best products and create an engaging, customer‑focused environment. Location: Hong Kong OfficeDepartment Size: 5Reporting into: Assistant Personal Shopping Manager We offer a competitive salary and the following benefits: Basic monthly salary plus an attractive commission scheme with NO CAP Our famous staff discount and exclusive staff sales MPF plus voluntary contribution from the company Multi‑purpose insurance Rental Reimbursement Program Flexible working Opportunity to be part of a fun and caring team that supports each other Here is a breakdown of what you’ll be doing: Proactively target and build personal relationships with high‑value customers in the APAC region Profile customers individually based on their shopping patterns Provide personal styling recommendations by demonstrating detailed product knowledge and understanding of customers’ fashion and lifestyle preferences Ensure that sales leads are identified and prioritised by analysing your customer list Increase the spend of individuals and develop customer loyalty by understanding their needs Ensure prompt follow‑up with customers acquired through events and partnerships Drive and conduct one‑on‑one appointments with clients wherever possible to develop relationships Optimise every opportunity to grow the customer base and acquire new high‑value clients Achieve monthly and yearly targets and KPIs Maintain a self‑driven awareness of fashion industry, brands/products, and cultural awareness for clients based across different regions Identify customers’ shopping patterns and trends, provide feedback to your seniors and follow up with the relevant strategy Work alongside the wider business to understand key trends and increase business acumen Participate in Client Relations, marketing, and partnership events as required The type of person we are looking for: 2+ years of experience in customer‑facing roles, preferably in luxury fashion Proven experience within a sales‑target driven environment, achieving personal sales goals Excellent communication and interpersonal skills, with confidence to network and build genuine relationships with customers Strong commercial awareness in luxury fashion An eye for detail and good organisational skills is essential Fluent in spoken and written English; fluency in Mandarin and Cantonese preferred Proficient in MS Office, including Word, Excel, PowerPoint and Outlook Must have the confidence to contribute ideas to the working processes at NET‑A‑PORTER – even those outside your day‑to‑day remit If you are passionate, committed and thrive in a collaborative and fast‑paced environment, please apply with a CV. LuxExperience is an equal opportunities employer. We encourage people from diverse backgrounds to apply. We welcome and will consider all applications regardless of race and nationality, religion, colour, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.We understand the need for reasonable adjustments to complete the application and encourage you to advise us accordingly. #J-18808-Ljbffr
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Personal Shopping Manager @NET-A-PORTER
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Hong Kong Island, Hong Kong SAR China YOOX NET-A-PORTER GROUP Full timeNET-A-PORTER is the ultimate luxury fashion destination for women. Since 2000, it has offered customers a curated assortment of fashion, fine watches, jewelry and home décor, from the world’s most coveted brands. NET-A-PORTER creates unique experiences for its EIPs (Extremely Important People) with dedicated Personal Shoppers and invitation-only benefits....
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Hong Kong Island, Hong Kong SAR China NET-A-PORTER Full timeA leading luxury fashion retailer in Hong Kong is seeking a Personal Shopper to build relationships with high-value customers and provide personalized styling recommendations. Ideal candidates will have over 2 years in customer-facing roles, particularly in luxury fashion, and excel in a sales-driven environment. Strong communication skills and fluency in...
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