Manager / Senior Manager / AVP – Chargeback

Responsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations...

A leading financial institution in Hong Kong seeks a Manager / Senior Manager / AVP for Chargeback operations. The successful candidate will lead a team to ensure compliance with VISA and MasterCard guidelines, manage dispute transactions, and liaise with local and overseas banks. Minimum 7 years of experience in Chargeback and Credit Card Operations, and...

Responsibilities Manage the team to process dispute transactions within the timeframe required by VISA, MasterCard and UPI chargeback compliance guidelines. Ensure daily operations of the Chargeback Team are in compliance with all internal policies and guidelines. Liaise with local and overseas credit‑card member banks for charge‑back and...

A major bank in Hong Kong is seeking an experienced manager for their Chargeback Team. The role involves ensuring compliance with chargeback regulations, managing the team, and liaising with credit-card banks. Candidates must have at least 7 years of relevant experience, a university degree, and strong communication skills in both Chinese and English. This...

A financial services provider in Hong Kong is seeking an experienced professional to manage the chargeback team. Responsibilities include ensuring compliance with VISA and MasterCard guidelines, liaising with member banks, preparing reports, and improving operations. The ideal candidate must hold a degree and have at least 7 years in chargeback operations,...

A leading fintech company in Hong Kong is seeking a Compliance Officer to provide expert advice on chargeback processes and manage inquiries related to them. The ideal candidate should hold a Bachelor's degree in a relevant field and possess 3–5 years of experience in the payment industry. Excellent proficiency in both English and Chinese (Cantonese &...

A leading financial institution in Hong Kong is looking for experienced professionals for a managerial role focused on chargeback and retail credit approval. The responsibilities include managing a team, ensuring compliance with chargeback guidelines, liaising with card member banks, and preparing reports. Candidates should possess at least 7 years of...

Manager, Operational and Technology Risk Why Mox Everything at Mox – from our products, features, to rewards – is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Who are we looking for? The Mox Operational,...

About The Company KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 72,000 merchants across Australia, Hong Kong, Japan and Singapore, KPay is unleashing merchants' growth potential by building a one-stop platform for financial management,...

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