Chargeback & Fraud Operations Leader

A leading financial institution in Hong Kong seeks a Manager / Senior Manager / AVP for Chargeback operations. The successful candidate will lead a team to ensure compliance with VISA and MasterCard guidelines, manage dispute transactions, and liaise with local and overseas banks. Minimum 7 years of experience in Chargeback and Credit Card Operations, and...

Responsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with local and overseas credit card member banks for charge back and pre-arbitration operations...

A major bank in Hong Kong is seeking an experienced manager for their Chargeback Team. The role involves ensuring compliance with chargeback regulations, managing the team, and liaising with credit-card banks. Candidates must have at least 7 years of relevant experience, a university degree, and strong communication skills in both Chinese and English. This...

Responsibilities Manage the team to process dispute transactions within the timeframe required by VISA, MasterCard and UPI chargeback compliance guidelines. Ensure daily operations of the Chargeback Team are in compliance with all internal policies and guidelines. Liaise with local and overseas credit‑card member banks for charge‑back and...

A leading fintech company in Hong Kong is seeking a Compliance Officer to provide expert advice on chargeback processes and manage inquiries related to them. The ideal candidate should hold a Bachelor's degree in a relevant field and possess 3–5 years of experience in the payment industry. Excellent proficiency in both English and Chinese (Cantonese &...

Manager / Senior Manager / AVP – Chargeback, Retail Credit Approval & Administration Responsibilities Manage the team to process dispute transactions within the time frame required by VISA, MasterCard and UPI chargeback compliance guidelines Ensure daily operations of Chargeback Team are in compliance with all internal policy and guidelines Liaise with...

A leading financial institution in Hong Kong is looking for experienced professionals for a managerial role focused on chargeback and retail credit approval. The responsibilities include managing a team, ensuring compliance with chargeback guidelines, liaising with card member banks, and preparing reports. Candidates should possess at least 7 years of...

A leading international bank in Hong Kong is seeking a Deputy Manager for Account Surveillance in the Credit Card Business. The role involves investigating customer disputes, analyzing transaction data for fraud prevention, and providing support throughout the chargeback process. Ideal candidates should have a degree in Business Administration and at least 1...

Responsibilities Strategy Ensure effective performance in the fraud risk management function through assisting the Head Fraud Risk Operations, Hong Kong as well as working closely with other team members to adhere to policies and guidelines, taking initiatives to identify risk areas and suggesting changes of control measures. Process Handle daily fraud risk...

Manager, Fraud Risk Operations (Lending Fraud) Job Description Responsibilities Strategy Ensure effective performance in the fraud risk management function through assisting the Head Fraud Risk Operations, Hong Kong, and working closely with other team members to adhere to policies and guidelines, taking initiatives to identify risk areas and suggesting...