Assistant Process Optimisation Manager

24 hours ago


Kowloon, Hong Kong SAR China The Bank of East Asia, Limited Full time

Be a team member of Corporate Risk & Compliance Department Responsibilities Participate in process optimisation projects/ initiatives to improve process efficiency, control effectiveness and customer experience. Conduct quantitative and qualitative review/analysis aiming to ascertain root cause of business/operation issues, identify opportunities in workflow streamlining, service migration or system enhancement/automation. Support optimisation project management so as to ensure that the project objectives and benefits are accomplished timely. Collaborate with various departments in designing, developing and delivering initiatives for continuous improvement. Handle ad hoc tasks and other duties as assigned. Requirements University degree, major in business administration, finance, statistics, data science or related disciplines. Preferably over 2 years’ experience in banking sector. Relevant HKIB qualification would be an advantage. Sound knowledge in wholesale banking products, services and operations. Experience in project management or business analysis is preferred. Proficiency in business intelligence applications, database software such as SQL and Tableau etc. will be an advantage. Strong analytical, communication and problem solving skills. Good command of both spoken and written English and Chinese. (Candidate with more experience may be considered for Process Optimisation Manager) Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year. #J-18808-Ljbffr



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