Hybrid IT Support Engineer | Helpdesk

A leading financial services firm is seeking a Helpdesk Engineer for remote support of their IT infrastructure. The role requires proficiency in English and Cantonese, with responsibilities including Level 1 to 3 technical support and administration on various platforms. Ideal candidates have 2 to 7 years of experience in technical support for Windows...

Helpdesk Engineer (Financial industry) - IC Client Description English and Cantonese language proficiency is essential for this role. Candidates with more experience will be considered as Senior Helpdesk Engineer. Job Description Remote Support support of our client’s IT Infrastructure Responsible for remote systems/technical support and administration on...

Responsibilities Provide onsite technical support to internal stakeholders across different parties by updating, and resolving helpdesk tickets in a timely manner Handle all the inbound calls / emails for customer enquiries and requests across multiple communication channels Prioritize and solve problems where possible, set customer expectations for...

Junior Helpdesk Support/ Desktop Support (Good in English & Cantonese) Promptly respond to support requests from VIP users and end users via phone, email, and ticketing systems. Set up and manage new user accounts for end users, ensuring seamless connectivity through remote support. Diagnose and resolve complex hardware and software issues specific to users....

A leading tech support company in Hong Kong is seeking a helpdesk support professional to provide on-site installation and support for systems at correctional facilities. The ideal candidate should have at least 2 years of relevant experience, excellent communication skills in Chinese and English, and be self-motivated. Responsibilities include assisting...

A leading IT service provider in Hong Kong is seeking a candidate for a full-time contract role focused on IT support within various government divisions. Candidates should possess substantial experience in PC LAN support, system backup operations, and office automation, along with a demonstrated history of working within government frameworks. The...

A technology service provider in Hong Kong seeks a Junior Helpdesk Support to assist VIP and end users efficiently. Your role includes responding to support requests, managing user accounts, and troubleshooting hardware and software issues. Proficiency in English and Cantonese is essential, alongside a diploma in IT or related fields. Enjoy benefits like a...

A leading Fintech company in Hong Kong is seeking a skilled Customer Operations and IT Networks Engineer to manage IT infrastructure, troubleshoot network issues, and ensure seamless operations. This role requires a strong technical background in network protocols and excellent customer service skills. The ideal candidate will partner with both clients and...

A rapidly growing technology firm in Hong Kong is seeking a Customer Operations and IT Networks Engineer to maintain IT infrastructure and support customer networks. The ideal candidate will have strong technical skills in networking, problem-solving abilities, and excellent communication skills in Cantonese, Mandarin, and English. You will collaborate with...

A leading technology company is seeking a Network Engineer to join their team in Hong Kong. The successful candidate will report to the T&C Work Package Manager and will be responsible for planning and performing testing and commissioning activities. Required qualifications include a degree in a relevant field and over 3 years of network engineering...