Helpdesk Engineer

5 days ago


WorkFromHome, Hong Kong SAR China Classy Wheeler Limited Full time

Helpdesk Engineer (Financial industry) - IC Client Description English and Cantonese language proficiency is essential for this role. Candidates with more experience will be considered as Senior Helpdesk Engineer. Job Description Remote Support support of our client’s IT Infrastructure Responsible for remote systems/technical support and administration on network, desktop/server hardware and software, and application systems Provide Level 1 – 3 remote support for incidents and problem resolution Interact with other team members and other teams to progress projects and incidents Job Requirements University degree IT / Engineering or equivalent 2 - 7 years' relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 10/11, Microsoft Office 2019/2016, Windows Server 2019/2016 (Active Directory Administration / Group Policy), Microsoft Exchange Server Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall Experience working with Cisco Firewall/switches is a plus Experience with virtualisation software is a plus e.g. VMWare Experience in Citrix XenApp, SQL Server, Blackberry Enterprise Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus Self-starter who is confident, action and results orientated Must be attentive to detail, proactive and have strong troubleshooting skills Technical, analytical, interpersonal and organisation skills required #J-18808-Ljbffr



  • WorkFromHome, Hong Kong SAR China Classy Wheeler Limited Full time

    A leading financial services firm is seeking a Helpdesk Engineer for remote support of their IT infrastructure. The role requires proficiency in English and Cantonese, with responsibilities including Level 1 to 3 technical support and administration on various platforms. Ideal candidates have 2 to 7 years of experience in technical support for Windows...

  • IT Support Engineer

    22 hours ago


    WorkFromHome, Hong Kong SAR China FUJIFILM BI Full time

    Responsibilities Provide onsite technical support to internal stakeholders across different parties by updating, and resolving helpdesk tickets in a timely manner Handle all the inbound calls / emails for customer enquiries and requests across multiple communication channels Prioritize and solve problems where possible, set customer expectations for...


  • WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full time

    Regional IT Service Support Senior Associate, Global Asset Management Global Asset Manager & Regional Exposure In-House IT Service & Desktop Support Hybrid/WFH, Good Benefits & Package Our Client Global investment managers with over USD 320 AUM and hiring over 450 professionals across US, Europe, GC and AP to search for Desktop and IT Service Job Duties...


  • WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full time

    Team Head of IT Service/Help Desk, Global Private Bank Global Industry Leader in Private Banking IT Service/Helpdesk Support for 500 users Dynamic Exposure & Worklife Balance Our Client Appointed by the most well respected Global Private Bank with credit rating of Aa2 and total AUM of USD 290 Billion to search for Team Head of IT Service/Help Desk. Job...


  • WorkFromHome, Hong Kong SAR China FUJIFILM BI Full time

    A leading technology firm in Hong Kong is seeking a dedicated IT Support Specialist. The role involves providing onsite technical support, managing customer queries across multiple channels, and performing daily IT operations. Candidates should have a Higher Diploma in Computer Science or IT, with at least 2 years of 1st tier IT support experience....


  • WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full time

    Global Leaders in Private Bank & Wealth Mgmt Regional Digital & Innovation Consultant Excellent Job Security & Worklife Balance Our Client Digitalization and Transformation has swept thru the private wealth management and banking industry. Our clients have been fast adapting to the key trends and multiple levels of openings have been created within the...

  • Operations Associate

    23 hours ago


    WorkFromHome, Hong Kong SAR China Habyt Full time

    About The Job Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...


  • WorkFromHome, Hong Kong SAR China FactSet Hong Kong Limited Full time

    Client Solutions Associate (Mandarin Speaker - Feb 2026) Add expected salary to your profile for insights FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the...