* Junior Helpdesk Support/ Desktop Support
6 days ago
Junior Helpdesk Support/ Desktop Support (Good in English & Cantonese) Promptly respond to support requests from VIP users and end users via phone, email, and ticketing systems. Set up and manage new user accounts for end users, ensuring seamless connectivity through remote support. Diagnose and resolve complex hardware and software issues specific to users. Collaborate on the deployment and testing of new IT systems and applications. Provide technical support for Microsoft 365, ticketing systems, Outlook, Zoom, audio-visual setups, and Active Directory (AD). Oversee system updates and ensure the implementation of antivirus protection. Requirements A diploma or degree in Information Technology, Computer Science, or a related field is preferred. Minimum of 1 year of experience in IT customer service or IT technical support. Proficiency in English and Cantonese, with strong communication skills. Excellent customer service skills, patience, and a commitment to delivering exceptional user experiences. Solid understanding of desktop applications, operating systems, and networking concepts. Job Advantages Open and Friendly Teammates Opportunity to Work With Sizeable Corporations Five-day work week Performance bonus Medical insurance Work From Home 12-14 days of annual leave Job Questions How many years' experience do you have in an information technology (IT) support role? How many years' experience do you have in a technical support role? How many years' experience do you have as a Helpdesk Support Role? What's your expected monthly basic salary? Which of the following statements best describes your right to work in Hong Kong? Which of the following languages are you fluent in? #J-18808-Ljbffr
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Remote Helpdesk
6 days ago
WorkFromHome, Hong Kong SAR China Optimum Solutions (Singapore) Pte Ltd Full timeA technology service provider in Hong Kong seeks a Junior Helpdesk Support to assist VIP and end users efficiently. Your role includes responding to support requests, managing user accounts, and troubleshooting hardware and software issues. Proficiency in English and Cantonese is essential, alongside a diploma in IT or related fields. Enjoy benefits like a...
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Remote Helpdesk Engineer
4 days ago
WorkFromHome, Hong Kong SAR China Classy Wheeler Limited Full timeA leading financial services firm is seeking a Helpdesk Engineer for remote support of their IT infrastructure. The role requires proficiency in English and Cantonese, with responsibilities including Level 1 to 3 technical support and administration on various platforms. Ideal candidates have 2 to 7 years of experience in technical support for Windows...
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Helpdesk Engineer
4 days ago
WorkFromHome, Hong Kong SAR China Classy Wheeler Limited Full timeHelpdesk Engineer (Financial industry) - IC Client Description English and Cantonese language proficiency is essential for this role. Candidates with more experience will be considered as Senior Helpdesk Engineer. Job Description Remote Support support of our client’s IT Infrastructure Responsible for remote systems/technical support and administration on...
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IT Helpdesk Specialist – Public Systems
4 days ago
WorkFromHome, Hong Kong SAR China InfoTech Services (Hong Kong) Limited Full timeA leading tech support company in Hong Kong is seeking a helpdesk support professional to provide on-site installation and support for systems at correctional facilities. The ideal candidate should have at least 2 years of relevant experience, excellent communication skills in Chinese and English, and be self-motivated. Responsibilities include assisting...
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Government IT Helpdesk
6 days ago
WorkFromHome, Hong Kong SAR China InfoTech Services (Hong Kong) Limited Full timeA leading IT service provider in Hong Kong is seeking a candidate for a full-time contract role focused on IT support within various government divisions. Candidates should possess substantial experience in PC LAN support, system backup operations, and office automation, along with a demonstrated history of working within government frameworks. The...
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WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full timeRegional IT Service Support Senior Associate, Global Asset Management Global Asset Manager & Regional Exposure In-House IT Service & Desktop Support Hybrid/WFH, Good Benefits & Package Our Client Global investment managers with over USD 320 AUM and hiring over 450 professionals across US, Europe, GC and AP to search for Desktop and IT Service Job Duties...
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Project Support
4 days ago
WorkFromHome, Hong Kong SAR China Mace Full timeProject Support (Junior Planner) – Mace Join to apply for the Project Support (Junior Planner) role at Mace. Our purpose is to redefine the boundaries of ambition and bring transformative impact to our people, communities, and societies around the globe. Responsibilities Assisting with developing detailed plans taking full cognizance of logistics, site,...
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Hybrid IT Support Engineer | Helpdesk
5 hours ago
WorkFromHome, Hong Kong SAR China FUJIFILM BI Full timeA leading technology firm in Hong Kong is seeking a dedicated IT Support Specialist. The role involves providing onsite technical support, managing customer queries across multiple channels, and performing daily IT operations. Candidates should have a Higher Diploma in Computer Science or IT, with at least 2 years of 1st tier IT support experience....
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IT Support Engineer
5 hours ago
WorkFromHome, Hong Kong SAR China FUJIFILM BI Full timeResponsibilities Provide onsite technical support to internal stakeholders across different parties by updating, and resolving helpdesk tickets in a timely manner Handle all the inbound calls / emails for customer enquiries and requests across multiple communication channels Prioritize and solve problems where possible, set customer expectations for...
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11-Month Contract IT Helpdesk Specialist
5 hours ago
WorkFromHome, Hong Kong SAR China InfoTech Services (Hong Kong) Limited Full timeA government contract service provider in Hong Kong is seeking IT support professionals for helpdesk services and system automation. Candidates must have solid experience in system backup and installation of office software. A minimum of 2 years relevant experience, particularly in a government setting, is preferred. The role involves managing user inquiries...