Customer Care Specialist: Feedback

Our client is a leading high‑tech consumer electronics products multinational corporation (MNC), they are currently seeking a Customer Care Officer to join their team. Responsibilities Handle daily customer feedback. Resolve customer complaints and respond in a timely manner, ensuring feedback from external/internal customers. Qualifications Diploma or...

Overview Join to apply for the Customer Care Advisor role at Cathay Pacific . Role reports to: Customer Contact Team Lead . This role is part of a global team in our Customer Care Department dedicated to providing peace of mind and building lifelong relationships through world-class customer care. As the Customer Care Advisor, you should achieve the highest...

Manager Customer Care (5 months fixed term contract) We are currently seeking a high calibre professional to join our team as a Manager Customer Care (5 months fixed term contract). In this role you will: Handle and resolve customer complaints and enquiries for Pensions received from different sources in a proper manner to customer satisfaction and to...

Customer Care Advisor (Japanese Speaking) Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific Customer Care Advisor (Japanese Speaking) 9 hours ago Be among the first 25 applicants Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific Role IntroductionReports to: Customer Contact Team...

We are looking for a dedicated and experienced Customer Care Manager to lead our complaint management team in the life insurance. This role is critical in ensuring that customer concerns and complaints are addressed promptly and effectively, contributing to customer satisfaction and retention. Key Responsibilities Complaint Management Oversee the end-to-end...

A global electronics company is seeking a Customer Care Officer for a 12-month renewable contract in Hong Kong. The ideal candidate will resolve customer complaints, respond promptly, and manage feedback from both external and internal customers. Applicants should possess HKDSE or above and experience in customer service. Strong communication skills in...

Customer Care Advisor (English Speaking) Role Introduction Reports to: Customer Contact Team Lead This role is part of a global team in our Customer Care Department, dedicated to providing peace of mind and building lifetime relationships through world‑class customer care. As the Customer Care Advisor, you will be expected to deliver the highest customer...

A premier flower shop in Hong Kong is looking for a full-time Customer Service Representative to enhance customer experiences through exceptional service. The role involves answering inquiries, assisting with orders, and collaborating with the floral design team. Candidates should be multilingual (Cantonese, English, Mandarin) and possess strong...

A leading insurance firm in Hong Kong is looking for a Customer Care Consultant. The role involves providing professional customer services for General Insurance claims and maintaining high-quality service. Fresh graduates and candidates with three or more years of experience may apply, with proficiency in Cantonese and English being essential, and Mandarin...

A financial services company in Hong Kong is seeking a motivated Customer Support Specialist to manage inbound enquiries and complaints. The role requires at least 3 years in a call center with skills in customer service and knowledge in group medical. Proficiency in MS Office and fluency in Cantonese are essential, with English and Mandarin as advantages....