Deskside IT Support Engineer

Responsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room’s AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established...

A leading IT service provider in Hong Kong is seeking a VIP Deskside Support Engineer with a salary range of 25-35K. The successful candidate will provide dedicated IT support for VIP users, resolve incidents, fulfill service requests, and assist with meeting support. Candidates should possess a diploma in Computer Science and at least 4 years of experience...

SW9529 |07 Sep 2018 Deskside Support Engineer Responsibilities Provide on time support to internal end users to ensure smooth operation; Install and configure PC hardware / software according to users request; Troubleshoot PC related devices and report to supervisor if needed; Provide incident support and solutions for end users if needed; Qualifications...

SW8728 |10 Dec 2024 Deskside Support Engineer (16-22k)Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook. Skills on supporting conference room’s AV equipment or video conference tools. Communicate effectively with end users and other support parties. Escalation / Complaint handling under the general End...

SW8690 |21 Aug 2024 Deskside Support Engineer (16-25K)Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Perform on-site desktop/network support including desktops and...

SW8699 |09 Sep 2024 Deskside Support Engineer (18-28K)Provide technical support for internal users on: Desktop Software, Mac, PC, MS Windows, O365, Office, Outlook. Physically set up computers and software system installation. Communicate effectively with end users and other support parties. Perform on-site desktop/network support including desktops and...

SW8415 |06 Dec 2022 Senior Deskside Support Engineer Provide daily IT and desktop support to VIP users, SCCM/ Patch management, end-user support Responsible for VC support to all meetings Troubleshooting hardware and software issues Assist IT manager to manage specific tasks in projects and IT services HKDSE, Diploma holder in Computer Science or related...