Senior Solutions Engineer

5 days ago


WorkFromHome, Hong Kong SAR China Netskope Full time

Join to apply for the Senior Solutions Engineer role at Netskope About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we support partnerships, collaboration, and teamwork. Visit us at Netskope Careers. Please follow us on LinkedIn and About the position The Netskope Senior Solutions Engineer will join with the full support of the executive team. This is an opportunity for a sales professional who has a history of dominating their territory and who wants to contribute to building a leading cloud security company. You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required to support other company engagements within the region. This role is highly impactful and offers opportunities to advance your career. Responsibilities Exceed our sales targets. Articulate the high-level benefits of Netskope's architecture to target audiences (typically senior security management up to CISO and CIO). Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy. Take an active role in your region's customer success and help resolve customer satisfaction issues, escalating cross-functionally when needed. Understand customer needs and establish Netskope as the best solution that addresses those requirements and provides business value. Present the Netskope cloud security solution to prospective customers. Create and deliver product demonstrations. Gather customer technical requirements. Represent the company at trade shows as necessary. Provide insight on competitive solutions and differentiate Netskope. Create evaluation test plans with customers and partners and manage the evaluation process to a successful conclusion. Lead Proof-of-Concepts (POCs). Present at conferences and seminars. Respond effectively to RFIs/RFPs. Job Requirements 7+ years of relevant experience as a Solutions/System Engineer with a proven track record presenting technical information to executives or architects. Strong empathy for customers and passion for revenue and growth. Strong written and verbal communication and presentation skills, comfortable with public speaking to executive audiences. Ability to scale from the whiteboard to security architects to influencing CISOs. Customer-focused with a commitment to delivering satisfaction, even with challenging customers. Experience with systems installation, configuration, and administration on Linux, macOS, and Windows. Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS. Knowledge of certificates, key management systems, HSM and related protocols. Hands-on experience with information security solutions (Web Proxy, NGFW, Security Gateways, remote access, site-to-site VPN, SAML/SSO, DLP, Data security) and experience with regex expressions. Experience with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN deployments and integrations. Experience with Active Directory services including ADFS; working knowledge of Azure AD is desired. Experience with public cloud environments (AWS, Azure, GCP). Understanding of the broader threat landscape and ability to explain tech trends in simple terms. Willingness to travel within the region and experience selling cloud-based technologies (SaaS, IaaS, PaaS). Desire Experience with scripting languages such as Python and REST API frameworks. Prior experience with other vendor cloud security solutions is advantageous. Strong security skills with hands-on experience across major vendors and relevant certifications (e.g., CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH). Agile Scrum Certification (CSPO, CSM, or CSP) or Project Management Certification (PMP). Advanced network technology certifications (e.g., CCNP, CCIE, CCSP, JNCIE). Education Relevant Bachelor’s degree; preference for computer science or related fields. Netskope is committed to equal employment opportunities for all employees and applicants. Netskope does not discriminate in employment opportunities or practices based on protected characteristics. Netskope respects your privacy; please refer to Netskope\'s Privacy Policy for more details. #J-18808-Ljbffr



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