Club Lounge Experience Lead — Multilingual Guest Service

A luxury hotel in Hong Kong seeks a professional to manage Club Lounge operations, ensuring high standards and exceptional service for Elite members and guests. The ideal candidate will have a higher diploma in hospitality and fluency in Cantonese, English, and Mandarin. Responsibilities include supervising staff, addressing guest inquiries, and maintaining...

A premium hospitality establishment in Hong Kong is looking for a dedicated professional to join their Club Floor team. The role involves developing and maintaining high service standards, building rapport with guests, and performing concierge duties. Candidates should possess tertiary education in Hospitality Management with a minimum of two years in Hotel...

Job Summary Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members on a daily basis. Ensure personalized, attentive service for Club Lounge Elite members & guests Handle guest inquiries, requests, and complaints with professionalism and discretion. Manage lounge schedules, staffing, and shift coverage...

Job Summary Monitor Club Lounge for seating availability, service, safety, and well‑being of guests. Maintain cleanliness and condition of bar, furniture and food display counter. Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Prepare daily personalized welcome card. Assist in conducting...

A leading hospitality firm in Hong Kong is seeking an experienced Lounge Manager to assist in daily operations at Hong Kong Airport. The ideal candidate has at least 3 years of relevant experience in fine dining or hotels, possesses excellent guest interaction skills, and is customer service-oriented. You will provide superior service to guests while acting...

A leading hotel management company in Hong Kong is seeking a Club & Guest Relations Officer to assist in providing a smooth and personalized experience in the club lounge. Responsibilities include greeting guests, managing check-ins and check-outs, and handling inquiries. The ideal candidate will have a Higher Diploma in Hospitality Management, at least 1...

Responsibilities: Develop and maintain professionalism to deliver hospitality service for Club Floor guests Build rapport with guests to secure repeated business Perform Check in / out and offer concierge service to guests Provide breakfast and cocktail service to guests Uphold the service standard and cleanliness of the lounge to guarantee guest...

A club in Hong Kong is seeking an experienced server to ensure standards are met and provide excellent service to members. Responsibilities include taking orders, serving drinks, and assessing member needs. The ideal candidate has at least 1 year of relevant experience in a hotel or club setting, exhibits strong communication skills, and is preferred to be...

Find Your Shangri‑La in Shangri‑La. Headquartered in Hong Kong SAR, Shangri‑La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands:...

Summary Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong's iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day...