Guest Relations Officer

2 days ago


Hong Kong Island, Hong Kong SAR China Marco Polo Hongkong Hotel Full time

Responsibilities: Develop and maintain professionalism to deliver hospitality service for Club Floor guests Build rapport with guests to secure repeated business Perform Check in / out and offer concierge service to guests Provide breakfast and cocktail service to guests Uphold the service standard and cleanliness of the lounge to guarantee guest satisfaction Ensure efficient refill and stock level of Food & Beverage items Requirements: Tertiary education in Hospitality Management or related disciplines Minimum 2 years work experience in Hotel / Customer Service with at least 1 year experience in Food & Beverage preferably Able to work independently and handle shift duties Good command of spoken English and Mandarin Candidate with less experience will be considered as Guest Relations Agent ## More Job Information Job Function 餐飲 · 酒店 - 其他職位 Location 尖沙咀 Employment Term 全職 Education 副學士或高級文憑 #J-18808-Ljbffr



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