Guest Relations Supervisor

2 days ago


Hong Kong Island, Hong Kong SAR China Marco Polo Hongkong Hotel Full time

Responsibilities: Supervise the overall activities at the Front Desk. Delivered the courteous and effective servicesto the hotel guests by all the colleagues at the Front Desk. Provide proper training is provided to all Front Desk subordinates and new recruits. Ensure proper room assignment with the preference of the arrival guests and co-ordinate with the Housekeeping on the room status and make any necessary arrangement when required. Ensure all daily reports and statistics are generated according to the management requirement. Daily shift briefing to all Front Desk subordinates. Perform any other duties assigned. Requirements: Tertiary education in Hospitality Management or related disciplines Minimum 2 years work experience in Hotel / Customer Service Able to work independently and handle shift duties Good command of spoken English and Mandarin Candidate with less experience will be considered as Guest Relations Officer More Job Information Job Function 餐飲 · 酒店 - 其他職位 Location 尖沙咀 Employment Term 全職 Education 副學士或高級文憑 #J-18808-Ljbffr



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