Assistant Club Lounge Manager

2 weeks ago


Hong Kong Island, Hong Kong SAR China SHERATON HONG KONG HOTEL & TOWERS Full time

Job Summary Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members on a daily basis. Ensure personalized, attentive service for Club Lounge Elite members & guests Handle guest inquiries, requests, and complaints with professionalism and discretion. Manage lounge schedules, staffing, and shift coverage Monitor food and beverage presentation, cleanliness, and inventory levels Supervise and motivate lounge staff to uphold brand standards. Assist in implementing benefits delivery to Marriott Bonvoy members at hotel. Assist in conducting regular loyalty duties and ensure that all new initiatives, changes and enhancements are implemented and associates are aware to deliver the Brand Standards both in English and Chinese as required. Job Requirements Higher diploma or Associate Degree, preferably with a Bachelor in hospitality or catering management. Fluency in Cantonese, English and Mandarin (both written and spoken) is essential. Other language is a plus. Previous experience in supervisory level - customer service, preferably in a hotel or hospitality industry, is preferred. Strong interpersonal and communication skills. Professional and friendly demeanor. Ability to handle guest inquiries and complaints with patience and diplomacy. Excellent organizational and multitasking abilities. Proficient computer skills and familiarity with hotel management software. Opera knowledge is a plus. Job Function 餐飲 · 酒店 - 其他職位 Location 尖沙咀 Employment Term 全職 Education 文憑或相等程度 #J-18808-Ljbffr


  • Club Lounge Executive

    2 weeks ago


    Hong Kong Island, Hong Kong SAR China SHERATON HONG KONG HOTEL & TOWERS Full time

    Job Summary Monitor Club Lounge for seating availability, service, safety, and well‑being of guests. Maintain cleanliness and condition of bar, furniture and food display counter. Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Prepare daily personalized welcome card. Assist in conducting...


  • Hong Kong Island, Hong Kong SAR China SHERATON HONG KONG HOTEL & TOWERS Full time

    A luxury hotel in Hong Kong seeks a professional to manage Club Lounge operations, ensuring high standards and exceptional service for Elite members and guests. The ideal candidate will have a higher diploma in hospitality and fluency in Cantonese, English, and Mandarin. Responsibilities include supervising staff, addressing guest inquiries, and maintaining...


  • Hong Kong Island, Hong Kong SAR China SHERATON HONG KONG HOTEL & TOWERS Full time

    A leading hotel in Hong Kong is seeking dedicated staff for their Club Lounge to ensure guest satisfaction and safety. Responsibilities include monitoring seating availability, serving food and beverages, and maintaining cleanliness. Candidates should have strong interpersonal communication skills and fluency in Cantonese, English, and Mandarin. A higher...

  • VIP Club

    7 days ago


    Hong Kong Island, Hong Kong SAR China Shangri-La Group Full time

    A leading hotel management company in Hong Kong is seeking a Club & Guest Relations Officer to assist in providing a smooth and personalized experience in the club lounge. Responsibilities include greeting guests, managing check-ins and check-outs, and handling inquiries. The ideal candidate will have a Higher Diploma in Hospitality Management, at least 1...

  • Club Manager

    2 weeks ago


    Hong Kong Island, Hong Kong SAR China The Ice Bath Club Full time

    Global People, Culture & Performance Catalyst | Enabling Founders to grow their business with High-Agency HR that delivers profitability | Board… 2 days ago Be among the first 25 applicants Direct message the job poster from The Ice Bath Club The Role of The Club Manager As a Club Manager, you own the performance of a business unit. This includes club...

  • Lounge Duty Manager

    1 week ago


    Hong Kong Island, Hong Kong SAR China Cathay Pacific Full time

    Join to apply for the Lounge Duty Manager role at Cathay Pacific 19 hours ago Be among the first 25 applicants Join to apply for the Lounge Duty Manager role at Cathay Pacific Role IntroductionReports to: Lounge Service Delivery ManagerIn order to become one of the world’s greatest service brands, service excellence is at the heart of our core brand value...

  • Host - Grand Club

    2 days ago


    Hong Kong Island, Hong Kong SAR China Grand Hyatt Hong Kong Full time

    Summary Grand Club is a majestic living space and luxurious lounge overlooking Hong Kong's iconic skyline on the 30th and 31st floor of the hotel, created exclusively for suite and club floor guests. It is a perfect location for our guests to relax with a sumptuous menu throughout the day, from exquisite breakfast selections, light refreshments, all-day...

  • Head Sommelier

    2 weeks ago


    Hong Kong Island, Hong Kong SAR China Club Bâtard Full time

    A private wine members' club in Hong Kong is seeking a Sommelier or Assistant Sommelier to provide exemplary wine service. The role requires proficiency in wine knowledge, excellent communication skills, and experience in fine dining environments. Collaborating with culinary teams, you will enhance guest experiences and maintain the wine inventory. The club...


  • Hong Kong Island, Hong Kong SAR China Mandarin Oriental Full time

    Join as a Captain - Clipper Lounge at Mandarin Oriental . Mandarin Oriental, Hong Kong is looking for a Captain to join our Food & Beverage Service team. Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline....

  • Lounge Bartender

    1 week ago


    Hong Kong Island, Hong Kong SAR China Cathay Pacific Full time

    Join to apply for the Lounge Bartender role at Cathay Pacific 4 days ago Be among the first 25 applicants Join to apply for the Lounge Bartender role at Cathay Pacific Get AI-powered advice on this job and more exclusive features. Role IntroductionReports to: Lounge SupervisorIn order to become one of the world’s greatest service brands, service excellence...