Senior Customer Service Ops Lead

Senior Platform Engineer/Squad Lead, Kafka Senior Platform Engineer/Squad Lead, Kafka View all jobs Add expected salary to your profile for insights Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our...

A leading tech company in Hong Kong seeks a Senior Platform Engineer/Squad Lead to build and maintain a modern cloud-native data platform. Applicants should have over 12 years of experience in IT, focusing on database and messaging system management, with proficiency in AWS services, Kafka, and data governance. This role requires a bachelor's degree and...

A leading recruitment agency is seeking a Customer Service Operations Manager to oversee the operations and improve the performance of the customer service team. The ideal candidate will have over 8 years of experience in customer service operations, with at least 5 years in a supervisory role, preferably within the insurance or banking sector. This role...

A leading property management firm in Hong Kong is seeking a Senior Customer Service Officer to oversee daily operations and manage the customer service team. The ideal candidate should have over 5 years of supervisory experience in security and management, excellent communication skills, and a thorough understanding of building operations. Attractive salary...

A leading financial institution in Hong Kong seeks an experienced professional to assist in managing the SME Customer Service Team. This role requires overseeing quality service delivery and training staff to achieve performance goals. Candidates should have a university degree, at least 3 years of customer service experience in SME banking, and proficiency...

A leading educational institution in Hong Kong is seeking a Senior Officer for the Customer Service Team (Program Management). The successful candidate will deliver exceptional service to students and stakeholders, manage inquiries, and mentor junior staff. Candidates should have at least 3 years of customer service experience, preferably within the...

Team Lead / Senior Developer of Backend Development Hong Kong About the job Team Lead / Senior Developer of Backend Development - Billing System We are a leading global CPaaS provider recognized for offering carrier‑grade communication solutions for enterprise and carriers. With over 35 years of experience developing industry‑leading solutions in the...

A leading global real estate services firm in Hong Kong is seeking a FM Engineering Ops Manager to oversee technical operations and team management. The role involves providing MEP R&M services, coordinating daily activities, and ensuring client satisfaction. Ideal candidates will have a Bachelor's Degree and relevant experience in staffing and performance...

A leading recruitment firm in Hong Kong is looking for a Customer Service Manager to oversee operations including hotlines and live chat. The ideal candidate will manage the service team, enhance vendor performance, and utilize data analytics for service improvement. With a degree and at least 8 years in customer service operations, particularly in...

Assistant Engineer (Ref: TND-OP-AE-OP-JD) Reporting to the Chief Operations Engineer (Shift Operations), the appointee will mainly perform the following responsibilities: To provide round‑the‑clock operational services and restore supply to customers promptly and safely after supply interruption. To handle power system alarms and emergency service calls,...