Technical Solution Architect: ITSM

Technical Solution Architect (ITSM, Up to 100K) Responsibilities Lead engineers in ITSM/ITOM tools (e.g., ServiceNow, BMC). Manage and maintain monitoring/ITSM platforms daily and strategically. Communicate approaches/procedures to stakeholders. Define/implement KPIs for monitoring, event management, and ITSM efficiency. Report key metrics and drive...

Technical Solution Architect (ITSM, Up to 100K) Lead engineers in ITSM/ITOM tools (e.g., ServiceNow, BMC). Manage and maintain monitoring/ITSM platforms daily and strategically. Communicate approaches/procedures to stakeholders. Define/implement KPIs for monitoring, event management, and ITSM efficiency. Report key metrics and drive continuous improvements....

A leading recruitment agency in Hong Kong is seeking a Technical Solution Architect to lead engineers in ITSM and ITOM tools. The role involves managing and maintaining ITSM platforms, defining KPIs for efficiency, and reporting key metrics for ongoing improvements. Candidates should have over 10 years of experience in systems management with strong...

Work life balance, 5 days work Attractive package Professional, detail-oriented Key Responsibilities: Lead engineers in ITSM/ITOM tools (e.g., ServiceNow, BMC). Manage and maintain monitoring/ITSM platforms daily and strategically. Communicate approaches/procedures to stakeholders. Define/implement KPIs for monitoring, event management, and ITSM efficiency....

A global leader in IT consulting is seeking a senior architect to lead ITSM and cloud operation solutions in Hong Kong. The ideal candidate will have over 15 years in IT technology, with a strong focus on ServiceNow implementations, cloud infrastructure design, and performance optimization. This role requires technical leadership, demonstrable experience...

A leading workforce solutions company in Hong Kong is looking for a Systems Management Lead with over 10 years of experience in ITSM tools like ServiceNow and BMC. You will supervise engineers and oversee ITSM platforms, defining strategies and KPIs. A degree in IT and ITIL certification are required, along with strong leadership and communication skills....

About the Role Cloudwise is seeking a Solutions Architect based in Hong Kong to serve as the primary technical authority for enterprise opportunities across banking, financial services and local conglomerates. The role partners with account teams to uncover business drivers, architect secure, scalable cloud and hybrid solutions, and guide prospects from...

A leading technology firm in Hong Kong is seeking a Solution Specialist to drive the pre-sales life cycle for ITSM and SIEM solutions. The role entails designing solutions, crafting proposals, and demonstrating product value. Candidates should have a Bachelor's degree in Computer Science or a related discipline, with 5+ years of experience in pre-sales and...

Join to apply for the ServiceNow Architect role at Infosys . Infosys is a global leader in next‑generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their...

Infosys Technologies (China) Company Limited Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation through AI-powered core solutions and agile digital at scale. Our learning agenda drives continuous improvement by building and transferring digital skills,...