Frontline Operations Lead — Customer Experience

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A leading global bank in Hong Kong is seeking a Business Development Manager to expand business opportunities and uplift frontline productivity. The successful candidate will have a Bachelor’s degree, strong sales skills, and prior experience in life insurance or business development. The role involves driving new product adoption and aligning initiatives...

A logistics services company in Hong Kong is seeking an experienced Operations Executive. The role involves resolving customer issues, supervising service operations, driving sales, and managing administrative tasks. Candidates should have at least 3 years of relevant experience, strong organizational skills, and be fluent in Cantonese, English, and...

A global banking institution in Hong Kong is seeking a Brokerage Business Development Manager to identify and expand new business opportunities. The role requires a Bachelor’s degree and experience in life insurance sales or related fields. Successful candidates will possess strong interpersonal skills and a proactive approach to developing sales...

We are currently seeking a high calibre professional to join our team as a Vice President, Customer Experience and Portfolio Management. Principal Responsibilities Manage a portfolio of Business Banking (BB) non-borrowing high risk segment by performing research, assess and conducting customer contact in strict compliance with all internal and external KYC...

A major cultural organization in Hong Kong is seeking a Customer Services Manager for Venue Operations in Performing Arts. This role involves managing a frontline team to ensure excellent guest experiences and overseeing logistics for events and shows. Candidates should have a recognized degree in relevant fields, significant supervisory experience, and...

Customer Services Manager, Venue Operations (Performing Arts) The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment. Responsibilities Managing a frontline operation...

AVP, Customer Experience and Portfolio Management Join to apply for the AVP, Customer Experience and Portfolio Management role at HSBC. We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Customer Experience and Portfolio Management. In This Role You Will Manage a portfolio of Business Banking (BB)...

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Customer Experience and Portfolio Management. In this role you will : Manage a portfolio of Business Banking (BB) non-borrowing high risk segment by performing research, assess and conducting customer contact in strict compliance with all internal and...

A leading financial institution in Hong Kong is seeking a Manager for Customer Experience, Data and Analytics. The role involves optimizing customer feedback mechanisms and developing dashboards for real-time insights. The ideal candidate should possess strong analytical skills, communicate effectively in English and Chinese, and manage projects proactively....