Application Support Trainee

1 week ago


Hong Kong Island, Hong Kong SAR China PFCC Group Full time

Our client, a top tier investment bank, is starting a new trainee team that will be focusing on supporting the business. This position is open for fresh grad candidates. Responsibilities Provide first-line support for application production in the wealth management sector. Identify, investigate, and resolve issues in production systems, focusing primarily on trading systems related to securities, futures, and stock options, as well as Internet trading channels and mobile applications. Collaborate with vendors and internal development teams to implement IT solutions. Plan and carry out internal testing for system upgrades, ensuring results are documented per company procedures and standards. Contribute to enhancements for internally developed applications, such as SQL queries or updates. Aid in user acceptance testing and facilitate system deployments. Oversee system upgrades or new projects for applications managed by the team, in line with change management protocols and company policies. Conduct periodic health checks to maintain system stability and availability for local and international markets. Provide support during scheduled shifts, which may include nights and public holidays, ensuring continuous operational coverage. Requirements A degree in IT, Computer Science, or a related field. A master’s degree or pertinent certification is advantageous. No prior work experience is required. Proficiency in SQL is essential. Familiarity with Linux is preferred. Strong communication, presentation, and interpersonal skills. Excellent analytical and problem‑solving capabilities. A collaborative team player who can also work independently and juggle multiple tasks. Proficient in written and spoken English, Cantonese, and Mandarin. Details Entry level Full-time Information Technology Investment Banking, Business Consulting and Services, and Banking Referrals increase your chances of interviewing at PFCC Group by 2x #J-18808-Ljbffr



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