Multilingual Customer Care Specialist — Call Center

A leading recruitment agency seeks a Customer Care Officer in Hong Kong. This role involves handling inbound and outbound calls at a call center and providing support on Life Insurance products. Candidates should possess at least a High Diploma and have a minimum of 2 years experience in customer service, with proficiency in Cantonese and English. Being a...

A leading service provider in Hong Kong is seeking a Customer Service Assistant to join their Call Centre team. The ideal candidate will have strong communication skills and at least 1 year of experience in customer service. Responsibilities include responding to incoming calls, assisting customers, and providing administrative support. Candidates should be...

A leading travel service provider based in Hong Kong is seeking a Call Center Manager to oversee daily operations and manage a team of agents. The ideal candidate will have 4 years of call center experience, including supervisory roles, and possess strong leadership and communication skills. This position requires proficiency in call center software and...

Add expected salary to your profile for insights Responsibilities Manage the daily running of the call centre. Monitor team performance to ensure all call activities comply with company rules and regulatory requirements. Oversee daily call center operations, ensuring high-quality customer service. Manage and train a team of call center agents, fostering a...

A leading global automotive distributor is seeking an Officer – Customer Care in Hong Kong. You will handle customer inquiries, make service reminder calls, and work collaboratively with internal departments to enhance customer experience. Candidates must have at least 1 year of telesales experience, be fluent in Cantonese, Mandarin, and English, and...

Customer Services Associates (Call Team) Handle general call center duties including incoming calls, WhatsApp and WeChat arrangements Ensure that calls and emails are handled according to the company’s service level with a professional manner Answer / follow up patient’s inquiry and appointment booking Any assigned responsibilities by supervisor...

Call Center Executive (Insurance/Medical) Our client, a well-known company, is seeking a high-caliber individual to join their team as a Call Center Executive. Job Descriptions: Participate in various marketing campaigns to promote Bupa’s products and services. Provide customer-centric services to support company growth. Handle sales inquiries and deliver...

A leading consultancy firm in Hong Kong is seeking a customer service representative to handle incoming calls, assist with policy inquiries, and contribute to service improvements. Ideal candidates have a minimum of 1 year’s experience in a call center, strong communication skills, and proficiency in both English and Cantonese, with Mandarin being a plus....

Customer Service Advisor, Claims Enquiry (Call Center) Responsibilities Deliver pre‑authorization results to members and handle enquiries throughout the pre‑authorization process in a professional and timely manner. Address members’ enquiries regarding pre‑authorization and claims details effectively and maintain satisfactory customer service...

A well-known company in Hong Kong is seeking a high-caliber individual to join their team as a Call Center Executive. Responsibilities include participating in marketing campaigns, providing customer-centric services, handling sales inquiries, and developing positive client relationships. The ideal candidate should have at least 1 year of relevant...