Client Service Manager
4 days ago
International and dynamic working environment Competitive packages and benefits About Our Client Our client is one of the global leading financial institutions that provides pension and market services solutions. They are looking for a Client Service Manager to handle client relationship management and strategically enhance overall customer experience to meet service requirements and maximize revenue potential. Their clients include the world's largest corporations, pension funds and financial institutions and they leverage their expertise and advanced digital platforms to ensure a seamless user experience and superior outcomes. The role plays a major role in meeting client objectives and enhancing the overall customer experience for the group. Job Description Responsible for delivering premium client services to the clients to meet service requirements and maximize revenue potential Strategically enhance overall customer experience by improving communication development processes and offering customizable service solutions Manage client expectations, negotiate service level agreements, account planning, cross selling and strategic initiatives Act as first point of contact on all client related matters; build and maintain strong working relationships with client contacts Identify revenue and service opportunities for new and existing clients Assist in project management and support per requested The Successful Applicant Bachelor's degree with major in business administration, consulting or relevant discipline At least 10+ years of working experience in client servicing/ relationship management/ stakeholder management with strong pension fund knowledge (ORSO/ MPF) within insurance/ FI industry Strong interpersonal, communication, relationship management and presentations skills Strong client consultation and stakeholder management skills Outstanding facilitation, negotiation, influencing skills What's on Offer International and dynamic working environment Challenging and stimulating job tasks Competitive packages and benefits Medical benefits 18 days AL #J-18808-Ljbffr
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(Senior) Client Project Manager
6 days ago
Kowloon, Hong Kong SAR China KPay Merchant Service Limited Full timeAdd expected salary to your profile for insights KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 72,000 merchants across Australia, Hong Kong, Japan and Singapore, KPay is unleashing merchants' growth potential by building a one-stop...
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Client Service Manager
1 week ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeJoin to apply for the Client Service Manager role at Standard Chartered . Responsibilities Assist the Senior Branch Operation & Service Manager and Relationship Manager to achieve and exceed business targets. Control and administer the daily operations of Priority Banking customers. Ensure that office rules, branch control and operational procedures are...
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Associate Director, Client Service Manager
1 week ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeAssociate Director, Client Service Manager Join to apply for the Associate Director, Client Service Manager role at Standard Chartered Job Summary The role’s principal responsibility is to actively manage and maintain a strong level of satisfaction among the most important clients within Financing & Securities Services (FSS) globally. The client base...
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Client-Facing Service Delivery Manager
6 days ago
Kowloon, Hong Kong SAR China Clearwater Analytics Full timeA financial services company in Hong Kong is seeking a Service Delivery Manager to manage client engagement and operational performance. The ideal candidate will have a background in investment accounting and financial services, with at least 5 years of experience. Responsibilities include overseeing reporting support, building client relationships, and...
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Manager II, Client Service Delivery
4 days ago
Kowloon, Hong Kong SAR China Sun Life Hong Kong Ltd Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
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Client Service Manager
6 days ago
Kowloon, Hong Kong SAR China Michael Page International (HK) Ltd Full timeOur client is one of the top FI firms that provides pension funds services. They are looking for a Client Service Manager to handle client relationship management and enhance overall customer experience to meet service requirements and maximize revenue potential. The candidate should have 10+ years of working experience in client servicing/ relationship...
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Client Servicing Officer
1 hour ago
Kowloon, Hong Kong SAR China Quality HealthCare Medical Services Ltd Full timeResponsibilities Handle enquiries and follow up requests from designated corporate clients Work closely with Manager to deliver quality service to clients Follow up with other Departments to gather data for utilization report Set up/update Online Sign Up/Sign Off Lists Own the Contract Renewal Report of the team with status update Coordinate the workflow of...
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Commercial Property Manager
6 days ago
Kowloon, Hong Kong SAR China Jones Lang LaSalle Management Services Ltd Full timeA leading professional services firm in Hong Kong is seeking a Property Officer to provide expert advice on property management and administer a portfolio of commercial buildings. The ideal candidate should have a Diploma/Degree in Property Management, at least 3 years of relevant experience, and excellent interpersonal and client servicing skills....
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Client Services
1 week ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeA leading international banking institution in Hong Kong is seeking a Client Service Manager to assist in achieving business targets and controlling daily operations of Priority Banking customers. The ideal candidate will have experience in customer service and a strong understanding of customer needs. This entry-level, full-time position offers a range of...
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Kowloon, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeA leading American investment bank in Hong Kong is seeking a Client Services Associate for their private wealth management division. This role involves handling client services, managing client relationships, and executing trades for Ultra High Net Worth clients. Candidates should have a Bachelor's Degree in Economics or Finance, along with 3-5 years of...