Guest Experience Officer

A luxury hotel in Hong Kong is seeking a Guest Relations Officer for the Front Office team. The role involves efficiently checking in and out guests, ensuring their satisfaction, and utilizing various computer systems. Ideal candidates will have a minimum of one year of hotel reception experience, preferably in a luxurious setting, and communicate well in...

A prominent hotel in Hong Kong is seeking a Front Office Manager who will oversee operations, ensure compliance with hotel standards, and maximize guest satisfaction. The ideal candidate will have a Higher Diploma in hospitality management, at least 5 years of experience including 2 years in supervisory roles, and possess excellent customer service skills....

A premier hospitality establishment in Hong Kong is seeking a Guest Services Officer responsible for daily check-in and check-out tasks, billing, and customer service. Candidates should possess a Higher Diploma in Hospitality and have strong communication skills in English and Chinese. A passion for delivering exceptional service and the ability to work...

A leading hospitality service provider in Hong Kong is seeking a Guest Relations Officer to deliver excellent customer service. Responsibilities include welcoming guests, managing reception traffic, and assisting with events. The ideal candidate has at least 2 years of experience in hotel or guest services, possesses strong communication skills, and is...

Guest Services Officer / Senior Guest Services Officer The role includes front desk duties, guest enquiries, and coordination with housekeeping and technical teams. The incumbent will provide warm and friendly assistance to guests of the serviced apartments. Responsibilities Handle day-to-day front desk duties such as general enquiry (phone/email),...

Mandarin Oriental, Hong Kong is looking for a Guest Services Officer to join our Front Office team. Mandarin Oriental, Hong Kong is the group’s flagship hotel, and an icon in its own right. Having delighted guests with award-winning service and impressive facilities since 1963, it is the much-loved address for those seeking an exclusive sanctuary in the...

A top-tier hospitality company in Hong Kong is seeking a Senior Guest Services Officer / Guest Services Officer to deliver first-class services to guests including VIPs. The role includes handling reservations, ensuring guest satisfaction, and assisting in event planning. Ideal candidates will have 1-5 years of relevant experience in the hospitality...

A prestigious hospitality company in Hong Kong is seeking talented applicants for a food and beverage service role. Candidates should have a degree in Hotel and Catering Operations or a related discipline, and possess excellent communication skills in English and Chinese. Responsibilities include serving guests with personalized service, ensuring order...

An immersive entertainment company in Hong Kong is seeking a Guest Experience Guide to deliver exceptional guest experiences. The ideal candidate will have strong communication skills, the ability to maintain cleanliness, and collaborate with team members. Responsibilities include guiding guests through the virtual reality experiences and troubleshooting...

A hospitality management company in Hong Kong is seeking candidates for a Front Office position. Responsibilities include providing courteous service, handling guest check-ins and check-outs, and effectively addressing guest inquiries. The ideal candidate should have at least 1 year of relevant experience, be proficient in PC skills, and possess strong...