Customer Service Coordinator

A leading freight forwarding company located in Hong Kong is seeking a Customer Services Executive for the Air Export department. The role involves providing exceptional customer service, coordinating cargo flow, and handling export documentation. Ideal candidates should have 1-2 years of experience in the freight forwarding industry, a strong attention to...

A Service Provider in Hong Kong is seeking a Customer Service Officer/Service Coordinator. The role involves providing high-quality service to customers and managing their enquiries at the reception. Applicants should have good communication skills in both English and Chinese, and fresh graduates or candidates with internship experience are welcome. This...

Customer Services Executive – Air Export Provide customer service, keep in contact with shippers and consignees Co‑coordinate and follow‑up cargo flow with internal and external parties Responsible for handling export operation documentation and trucking arrangement Update related documents & shipping reports, ensuring they are timely and accurate...

Our client HKT is seeking a Customer Service Executive / Senior Customer Service Executive, MPF Service to join their team! This role offers a unique opportunity to handle MPF-related inquiries, develop strategies for complex cases, and assist in managing a call centre team. It's a chance to make a significant impact in customer service while gaining...

Helpdesk/Customer Service administrator - HKEX 23k Job Openings Helpdesk/Customer Service administrator - HKEX 23k About the job Helpdesk/Customer Service administrator - HKEX 23k Position: Helpdesk/Customer Service administrator Responsibilities: Job Highlights Identifying customer needs and update into ticket systems. Monitor and review the assigned...

Customer Services Supervisor with QA role (5 Days No Shift) To manage a team of frontline staff to perform outstanding customer service。 To perform and guide the frontline staff to improve and enhance their CS mindset and skillset。 To prepare the monthly frontline staff KPI and achievement reports to the top management。 To monitor the inbound and...

Working Hours: Monday to Friday, 9am to 6pm Responsibilities Provide quality services to customers and handle customers' enquiries at the reception counter Sign contract and agreement with customers Assist in answering clients’ enquiry. Requirements Good command of both spoken and written English and Chinese Fresh Graduate or Internship will also be...

A leading company in customer service is seeking a skilled individual to manage customer applications, returns, and service operations. The role requires at least 4 years of experience in customer service, with strong skills in Microsoft Office and ERP. Additionally, exposure to the semi-conductor industry or knowledge in RMA is an advantage. Candidates with...

Responsibilities Coordinate with fiber management & network & TV operation for case resolution Handle Building Management Office inbound enquiries and enterprise customers Carry out data center operational tasks with data backup, performance monitoring & controls Perform Tier 1 technical support for system and network operations like health check Perform...

A company in the automotive sector located in Tsuen Wan District, Hong Kong, is seeking a customer service representative for aftersales services. This role involves providing professional advice, preparing service documents, and ensuring customer satisfaction. The ideal candidate should have at least 2 years of experience in the automotive industry, strong...