Customer Service Officer

Our client HKT is seeking a Customer Service Executive / Senior Customer Service Executive, MPF Service to join their team! This role offers a unique opportunity to handle MPF-related inquiries, develop strategies for complex cases, and assist in managing a call centre team. It's a chance to make a significant impact in customer service while gaining...

PCCW Group is a global company headquartered in Hong Kong with interests in telecommunications, media, IT solutions, property development, and investment. We are seeking a Call Centre Quality Assurance Manager to monitor and evaluate the performance of call centre frontline services and support continuous improvement of quality across Hong Kong and Guangzhou...

A Service Provider in Hong Kong is seeking a Customer Service Officer/Service Coordinator. The role involves providing high-quality service to customers and managing their enquiries at the reception. Applicants should have good communication skills in both English and Chinese, and fresh graduates or candidates with internship experience are welcome. This...

Customer Services Executive – Air Export Provide customer service, keep in contact with shippers and consignees Co‑coordinate and follow‑up cargo flow with internal and external parties Responsible for handling export operation documentation and trucking arrangement Update related documents & shipping reports, ensuring they are timely and accurate...

A property management company in Hong Kong is seeking a Customer Service Officer to provide exceptional service at the concierge. Responsibilities include handling enquiries and providing administrative support. Ideal candidates should have a DSE or above, relevant experience, and be fluent in English, Cantonese, and Mandarin. Strong interpersonal skills and...

A leading freight forwarding company located in Hong Kong is seeking a Customer Services Executive for the Air Export department. The role involves providing exceptional customer service, coordinating cargo flow, and handling export documentation. Ideal candidates should have 1-2 years of experience in the freight forwarding industry, a strong attention to...

Working Hours: Monday to Friday, 9am to 6pm Responsibilities Provide quality services to customers and handle customers' enquiries at the reception counter Sign contract and agreement with customers Assist in answering clients’ enquiry. Requirements Good command of both spoken and written English and Chinese Fresh Graduate or Internship will also be...

A company in the automotive sector located in Tsuen Wan District, Hong Kong, is seeking a customer service representative for aftersales services. This role involves providing professional advice, preparing service documents, and ensuring customer satisfaction. The ideal candidate should have at least 2 years of experience in the automotive industry, strong...

Senior Customer Care Executive / Supervisor, MPF Service Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution with call agents or may require calling the complainants Assist to manage a call centre sub-team,...

Senior Property & Facility Officer (5-day work) - Tsuen Wan Established as a wholly owned subsidiary of Sun Hung Kai Properties Ltd. In 1967, Hong Yip remains one of Hong Kong’s leading property and facilities management companies. Approximately, 1,700 blocks are currently managed by Hong Yip and these include private housing estate, luxurious houses,...