Senior Customer Care Executive

A leading service provider in Hong Kong is seeking a Senior Customer Care Executive / Supervisor to manage call activities related to MPF issues. The role involves planning strategies for handling complicated cases, assisting in team management, and ensuring high answering quality. Candidates should have at least 1 year of MPF client service experience,...

A leading service provider in Hong Kong is seeking a Customer Service Executive / Senior Customer Service Executive for MPF Service. This role offers an opportunity to handle MPF-related inquiries and develop strategies for complex cases. You'll manage calls, assist a call centre team, and ensure quality service. Candidates should have a secondary school...

Our client HKT is seeking a Customer Service Executive / Senior Customer Service Executive, MPF Service to join their team! This role offers a unique opportunity to handle MPF-related inquiries, develop strategies for complex cases, and assist in managing a call centre team. It's a chance to make a significant impact in customer service while gaining...

A company in the automotive sector located in Tsuen Wan District, Hong Kong, is seeking a customer service representative for aftersales services. This role involves providing professional advice, preparing service documents, and ensuring customer satisfaction. The ideal candidate should have at least 2 years of experience in the automotive industry, strong...

Customer Services Executive – Air Export Provide customer service, keep in contact with shippers and consignees Co‑coordinate and follow‑up cargo flow with internal and external parties Responsible for handling export operation documentation and trucking arrangement Update related documents & shipping reports, ensuring they are timely and accurate...

Key Responsibilities Account Management: maintain an existing customer base assigned to you by addressing to customers' queries, concerns, and follow-up on their service requests through regular customer visits, phone calls and e-mails Business Development: Within an assigned territory, acquire new business by leveraging on any media you can think of...

Add expected salary to your profile for insights Assist Call Centre teams with managing various procedures, including Roster Planning, Incentive Reviews, and Productivity Assessments. Prepare and organize ad hoc reports as requested by management and operations to support data-driven decision-making. Maintain comprehensive documentation and accurate records...

Hong Kong Design Centre (HKDC) was founded in 2001 as a strategic partner of the HKSAR Government in establishing Hong Kong as centre of design excellence in Asia. We are on a public mission to promote wider and strategic use of design and design thinking to foster innovation, create business value and improve societal well‑being. We now have an exciting...

Assistant Manager, IBX Customer Operations 1 day ago Be among the first 25 applicants Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to...

Deliver exceptional service to our overseas business customers. Collaborate with internal teams to streamline order fulfilment and promptly address customer inquiries. Maintain strong client relationships to drive sales growth. Plan and execute trade marketing activities to boost sales. Conduct monthly sales analysis to identify improvement opportunities....