Senior MPF Service Lead – Customer Care

A leading service provider in Hong Kong is seeking a Senior Customer Care Executive / Supervisor to manage call activities related to MPF issues. The role involves planning strategies for handling complicated cases, assisting in team management, and ensuring high answering quality. Candidates should have at least 1 year of MPF client service experience,...

Senior Customer Care Executive / Supervisor, MPF Service Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution with call agents or may require calling the complainants Assist to manage a call centre sub-team,...

Our client HKT is seeking a Customer Service Executive / Senior Customer Service Executive, MPF Service to join their team! This role offers a unique opportunity to handle MPF-related inquiries, develop strategies for complex cases, and assist in managing a call centre team. It's a chance to make a significant impact in customer service while gaining...

A company in the automotive sector located in Tsuen Wan District, Hong Kong, is seeking a customer service representative for aftersales services. This role involves providing professional advice, preparing service documents, and ensuring customer satisfaction. The ideal candidate should have at least 2 years of experience in the automotive industry, strong...

A leading freight forwarding company located in Hong Kong is seeking a Customer Services Executive for the Air Export department. The role involves providing exceptional customer service, coordinating cargo flow, and handling export documentation. Ideal candidates should have 1-2 years of experience in the freight forwarding industry, a strong attention to...

A leading customer service company in Hong Kong is seeking a Customer Care Officer for a full-time, 1-year contract position. The role involves providing customer service to handle inquiries and complaints, as well as supporting various ad hoc projects. Candidates should possess HKCEE/DSE or above and have prior customer service experience. Proficiency in...

A leading customer service provider in Hong Kong is seeking a full-time Customer Care Officer to manage customer inquiries across various channels including phone, email, and social media. The role requires excellent communication skills, at least 1-2 years in customer service, and fluency in Cantonese and English. The company offers a competitive salary,...

A leading customer service provider in Hong Kong is seeking a Customer Care Officer to enhance customer satisfaction. In this full-time role, you will handle enquiries and complaints, supporting ad hoc projects as needed. The ideal candidate should possess HKCEE/DSE, be proficient in Chinese and English, and have prior customer service experience. If you are...

Senior Property & Facility Officer (5-day work) - Tsuen Wan Established as a wholly owned subsidiary of Sun Hung Kai Properties Ltd. In 1967, Hong Yip remains one of Hong Kong’s leading property and facilities management companies. Approximately, 1,700 blocks are currently managed by Hong Yip and these include private housing estate, luxurious houses,...

A leading call center in Hong Kong is looking for a Customer Care Officer for a full-time position on a 1-year contract. The role involves providing customer service, handling inquiries and complaints, and supporting various projects as required. Candidates should have a high school diploma or above, with prior customer service experience preferred....