Senior Loan Sales Officer

6 days ago

Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full time

Senior Loans Sales Officer Reporting to Loans Sales Manager (Customer Contact Centre). Responsibilities Achieve sales target by performing telemarketing activities in selling consumer assets products including Credit Card, Card Loan, Mortgage, Personal Loan, OD, etc. Timely response to customer feedbacks in efficient and professional manner. Assist team head to review and allocate the resources so as to optimize the team productivity. Coordinate and liaise with relevant parties to ensure smooth implementation of various projects. Contribute to achieving the section’s service and sales objectives. Qualifications Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered. Proven experience in Retail Banking, Call Centre or Telemarketing business. Strong sales and customer service orientation, with ability to work under pressure. Proficiency in both English and Chinese, with proficiency in Putonghua an advantage. High level of customer centricity mindset with dedication to deliver exceptional quality services for customers. (Candidates with less experience will be considered as Loans Sales Officer). Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Issued by Hang Seng Bank Limited. All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed. Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong. #J-18808-Ljbffr

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