Shop Manager/ Assistant Shop Manager/ Supervisor

3 days ago


Hong Kong Island, Hong Kong SAR China INITIAL FASHION Full time

Shop Manager / Assistant Shop Manager / Supervisor Join to apply for the Shop Manager / Assistant Shop Manager / Supervisor role at INITIAL FASHION “The Unusual Experience – It has truly been an extraordinary experience. It touches your soul with five senses.” 「非尋常體驗,非尋常觸覺。」 We are a Hong Kong‑based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland. Our concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned INITIAL style is made possible by its professional team working together, living and breathing and creating. Please visit our company website for more company information. INITIAL「Frozen Time」|25th Anniversary Capsule To mark its 25th anniversary, INITIAL unveils the Frozen Time For The Future collection—a fusion of Western heritage and forward-thinking design that captures the essence of time paused yet propelling us forward. INITIAL, keeping an eye and an ear on the world. We come to the soul from our roots. Usual life is filled with unusual people. We exist - for being remarkable. Responsibilities Manage store to provide guidance, support, and motivation to achieve sales targets and KPIs Monitor and ensure store operations are smooth and efficient, e.g. manpower plan, inventory plan and visual merchandising Formulate and implement business strategies to maximize sales and profits Maintain excellent customer relationship through understanding the customers’ needs and handling customer complaints and queries Plan, develop and execute CRM strategy for our VIPs to grow database and commercial goals Lead and motivate the store team, creating the optimal environment to ensure team and individual development Provide positive leadership through effective communications, motivational techniques, coaching, and training to meet business needs Train and coach the team by providing appropriate feedback in order to increase sales performance Establish and maintain the highest standard of store environment Requirements Fashion / Retail / Luxury background is an advantage Minimum 5 years of hands‑on experience, of which 3 years at supervisory level Strong leadership and management skills Excellent interpersonal, communication and problem‑solving skills Candidate with less experience will be considered as Assistant Shop Manager / Supervisor Interested parties please send your resume with current and expected salary to Human Resources Department via email (email redacted, apply via Company website) or by clicking the APPLY NOW button. All information received will be treated in strict confidence and for recruitment purpose only. #J-18808-Ljbffr



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