Service Manager
5 days ago
Add expected salary to your profile for insights Primary accountability for customer service within nominated Carrier accounts To implement corrective and preventive actions to resolve customer issues To perform regular review meetings with customers To maintain and improve service quality through working with internal and external parties To develop and perform customer satisfaction management activities at all aspects To manage customer escalation through effective resolution of problems Requirements Degree in any discipline, preferably with some technical knowledge Minimum 3 years relevant service management and experience in telecom field Customer Service skills and experience are mandatory Good experience with international telecom products Proficiency in MS office Highly organized, analytical, initiative, disciplined, independent and be able to work flexible hours Good inter‑personal & communication skills, with team spirit Result‑oriented, good negotiation skill & good presentation skill Good command of both English and Chinese (Cantonese & Mandarin) We offer competitive salary package and career development opportunity. Free company coach is provided. Interested parties, please quote our reference number and apply with full resume, present salary and expected salary, by clicking “APPLY NOW”. We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within HGC Global Communications Limited. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months. HGC Global Communications Limited (HGC) is a leading Hong Kong and international fixed‑line operator. We own an extensive network and infrastructure in Hong Kong and overseas and provide various services. #J-18808-Ljbffr
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Account Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China Hutchison Telecommunications (Hong Kong) Limited Full timeHutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, 3SUPREME, MO+ and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions...
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Tai Wong Ha Resite Village, Hong Kong SAR China HGC Global Communications Limited Full timeA leading telecom service provider in Hong Kong seeks a customer service manager to oversee accounts and ensure service quality. The role requires a degree and a minimum of 3 years in service management within the telecom field, along with strong customer service skills. Proficiency in MS Office and bilingual capabilities in English and Chinese are...
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Enterprise Mobile Services Account Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China Hutchison Telecommunications (Hong Kong) Limited Full timeA leading telecom provider in Hong Kong seeks a proactive Account Manager to enhance corporate sales of mobile services as staff benefits. The ideal candidate has a strong background in telecom sales, excels at maintaining client relationships, and possesses excellent analytical and communication skills. This role offers competitive remuneration and diverse...
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Resident Services
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China Easy Living Consultant Limited Full timeA property management firm in Hong Kong is seeking an experienced individual for property management duties. Responsibilities include handling inquiries, assisting in daily operations, and managing documentation. Candidates should possess a Higher Diploma, preferably in Property Management, with a minimum of 5 years experience in the industry. Proficiency in...
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Assistant Property Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China Easy Living Consultant Limited Full timeResponsibilities Handle inquiries and complaints from residents. Assist in daily operations, liaison, administration, and handling documents. Qualifications Higher Diploma or above, preferably in Property Management or related disciplines PMP License Holder will be preferred Minimum 5 year's working experience in property management in Hong Kong, preferably...
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Senior Operations Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China Zuellig Pharma Limited Full timeAdd expected salary to your profile for insights Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region. The company was started a hundred...
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Project Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China Macroview Telecom Limited Full timeDeliver project implementation service to the customer Develop a project plan, organize activities and manage resources to accomplish project goals in terms of scope, timelines, budget and service quality Participate in initiation, planning, execution, monitoring and closing phases of the project implementation Manage project progress and achieve key...
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Key Account Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China SF Supply Chain (Hong Kong) Limited Full timeAdd expected salary to your profile for insights Job Summary As a Key Account Manager, you will be responsible for building and maintaining long‑term strategic partnerships with our core clients. You will drive business growth and customer satisfaction, ensuring the achievement of sales targets and market expansion plans within the logistics and supply...
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IT Project Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China HGC Global Communications Limited Full timeResponsibilities Execute project management processes on assigned project to produce deliverables in time, cost and scope throughout the entire project life-cycle. Work closely with business stakeholders and solution provider during business requirement analysis (SDLC) or software package deployment life cycle to produce functional requirements and project...
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Property Manager
5 days ago
Tai Wong Ha Resite Village, Hong Kong SAR China Easy Living Consultant Limited Full timeAdd expected salary to your profile for insights Member of MHKIH/MCIH/Housing Managers Registration Board with 3 yearsof experience in property management in Hong Kong Proactive Experience in tendering would be an advantage Good command of oral & written English & Chinese Interested parties please send your application with full resume, expected salary and...