Carrier Services Manager: Customer Experience

Add expected salary to your profile for insights Primary accountability for customer service within nominated Carrier accounts To implement corrective and preventive actions to resolve customer issues To perform regular review meetings with customers To maintain and improve service quality through working with internal and external parties To develop and...

Hutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, 3SUPREME, MO+ and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions...

Responsibilities Accounts Receivable tasks, including billing, receipts, and customer refunds Issue accurate invoices to customers in a timely manner Verify vendor invoices and prepare settlement schedules Coordinate offset arrangements with overseas carriers Prepare AR/AP aging reports and perform credit control Prepare journals, month‑end reports and...

Responsibilities Carry out feasibility study, user requirement definition, system analysis and design, implementation, documentation, report generation, testing, and maintenance of application systems Perform application development, coding, documentation, testing, user training, maintenance and enhancement for Intranet/Internet, client/server systems, and...

A leading maritime services provider in Hong Kong is seeking a Sales Engineer to support service sales and customer engagement in the maritime industry. Ideal candidates should have 5-10 years of experience in marine industrial sales and a degree in marine or mechanical engineering. Responsibilities include executing sales strategies, building customer...

A leading telecom provider in Hong Kong seeks a proactive Account Manager to enhance corporate sales of mobile services as staff benefits. The ideal candidate has a strong background in telecom sales, excels at maintaining client relationships, and possesses excellent analytical and communication skills. This role offers competitive remuneration and diverse...

A leading company in the marine engineering sector is seeking a Service Sales professional in Hong Kong. The role involves driving sales strategies, building customer relationships, providing tailored solutions, and contributing to market growth. Ideal candidates should have a degree in marine/industrial/mechanical engineering and relevant sales experience...

Deliver project implementation service to the customer Develop a project plan, organize activities and manage resources to accomplish project goals in terms of scope, timelines, budget and service quality Participate in initiation, planning, execution, monitoring and closing phases of the project implementation Manage project progress and achieve key...

Ecolab is seeking a Marketing Manager to help our customers meet their goals, differentiate Ecolab from our competition, and impact the achievement of our aggressive growth targets. What’s in it For You: The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy...

A logistics company in Hong Kong is looking for a candidate to assist in daily building management, including customer service, complaint handling, and maintenance tasks. The ideal candidate should have a Higher Diploma or Associate Degree in Property Management and 1-3 years of experience. Good written skills in Chinese and English, along with proficiency...