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Head of Operations

2 weeks ago

hong kong, Hong Kong SAR China Miricor Group Full time

Direct message the job poster from Miricor Group Roles and Responsibilities Daily Operations: Manage the day-to-day operations of the beauty centre to ensure efficiency, including staff behavior and customer intake procedures etc. Staff Management: Supervise, train, and motivate frontline staff team to provide excellent customer service and adhere to professional standards. Process Improvement: Develop and implement standard operating procedures, and identify opportunities to improve efficiency, increase productivity, and reduce waste. Financial Oversight: Manage procurement budget, consumable expenditure. Compliance and Quality: Ensure the beauty centre meets all health, safety, and regulatory requirements, and maintain high service standards. Facilities Management : Develops and maintains accurate maintenance procedures and checklists through routine preventative maintenance and repair. Strategic Planning: Work with management to suggest and execute improvement plans and new initiatives. Requirement Proven experience in operational management, with a preference for the beauty or aesthetics industry. Strong leadership, communication, and interpersonal skills. Excellent organizational and time management abilities. Proficiency in computer systems. Ability to work proactively, adapt to change, and handle statistics and reports. Interested parties, please send your resume with salary expectation and availability. (Information provided will be treated in strict confidence and only be used for recruitment purpose) Seniority Level Mid-Senior level Employment Type Full-time Job Function Management, Customer Service, and Business Development Industries Wellness and Fitness Services Personal Care Services #J-18808-Ljbffr