Section Head, Branch Operations Management

2 days ago


Hong Kong Island, Hong Kong SAR China Bank of Communications Hong Kong Branch Full time

Section Head, Branch Operations Management Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China, and also acted as one of the country’s banknote‑issuing institutions. The bank was listed on the Stock Exchange of Hong Kong Limited and the Shanghai Stock Exchange in June 2005 and May 2007 respectively. At present, apart from Tibet, BOCOM comprises 30 provincial branches across provinces, municipalities and autonomous regions, plus a network of 2,637 operating locations in 173 cities and 112 counties nationwide. Beyond China, BOCOM has established overseas centres in Hong Kong, New York, San Francisco, Tokyo, Singapore, Seoul, Frankfurt, Macau, Ho Chi Minh City, and Sydney; one subsidiary bank in the U.K. and one representative office in Taipei. BOCOM’s development strategy is to become a first class listed universal banking group focusing on international expansion and specialising in wealth management. Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectives. Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfil regulatory requirements and ensure operational efficiencies and customer friendliness at the same time. Monitor and ensure the compliances of operational procedures by the retail frontline units. Drive business process re‑engineering and compliance enhancement initiatives in accordance with retail banking directions. Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives. Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role. Strong leadership skills and able to lead and manage a team of retail banking operations management managers. Strong interpersonal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts. ECF achievement is a definite advantage. Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request. Job Details Job level: Senior Years of experience required: 10 years Education: Degree holder in Business Administration or related disciplines Location: Within Hong Kong Employment type: Full Time Industry: Banking Job Functions Banking / Finance (Investment & Securities) Banking / Finance (General / Operations) Marketing / Public Relations (Marketing - Brand / Product Management) #J-18808-Ljbffr



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