Assistant Manager, Quality Assurance, ASP FC Investigations
4 days ago
Principal Responsibilities Complete quality assurance reviews in accordance with the Global FC Investigations QA Instructions Exercise judgement to identify procedure, documentation or decisioning gap. Ensure the timely and accurate reporting of QA outcomes, elevate issues as identified and required. Analyse QA outcome and other information gathered to identify systematic issue and emerging risk trends for reporting and knowledge sharing. Assist QA Manager/Team Leader in the development and maintenance of sampling and MI analytic tools Maintain current knowledge of FC Investigation procedures and local regulations applicable to the business, keep awareness about any policy, procedure or regulation changes. Assess, monitor, prepare MI and provide regular reporting to country management and/ or relevant governance committees. Be able to work both independently and in team-oriented contexts, sharing best practice and taking ownership for self-development. Help cultivate an environment that supports diversity and reflects the HSBC brand, thereby contributing towards high employee engagement and motivation. Maintain and observe all HSBC control standards and observe the Group Compliance Policy, including adherence (as directed) with recommendations made by internal/external auditors and external regulators. Requirements 12-month minimum prior experience as a Financial Crime Investigator or related discipline within financial services industry. Good knowledge of AML/CTF, Sanctions and other financial crime related regulations. Strong interpersonal and communication skills in both verbal and written English and/or Cantonese / Mandarin. Ability to manage stakeholders in challenging circumstances and environments. Highly detail-oriented, self-motivated, and adept at multitasking under pressure in fast-paced environments. Knowledge of Financial products, services, operations, systems and working knowledge of laws and regulations in financial crime. Persistence and courage of their own convictions to follow up on noted quality issues and monitor agreed management actions to address. Certification in a professional association such as ACAMS or ICA is an advantage. Proficient in the Microsoft Office Suite, particularly Excel (e.g. Macros, Power Query) Computer Science Background is highly desirable Exposure to programming or data analytics tools such as SQL, Jupyter, Python, or SAS is a plus Opening up a world of opportunity HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited. #J-18808-Ljbffr
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