Claims Governance Analyst

4 days ago


WorkFromHome, Hong Kong SAR China Zurich 56 Company Ltd Full time

Claims Governance Analyst Job Summary You will join the Claims function in serving as the role of Claims Governance Specialist, assisting the Claims Department to ensure good governance and managing risks across the department, and compliance with all Local and Group policies and regulatory requirements You will help collaborating with the claims team to support the delivery of a customer focused yet policy compliant claims operation Job Accountabilities Work with the Local, Regional and Group Claims teams on governance matters Communicate and implement the Global Claims Guidelines and other Local and Group policies and regulatory requirements Participate in projects and provide advice on customer focused but policy compliant best practice solutions Monitor policy adherence, identify breaches and issues, and assist with mitigating actions. Conduct annual gap assessments and risk assessments to policy requirements and assist with action plans to close gaps Provide support to the Claims team on governance matters Manage claims authority delegations and issue Letters of Authority Handle Compliance, Risk Management, Group Audit, external audit enquiries and facilitate audits/reviews Participate in governance meetings and prepare regular and ad-hoc management reports Job Qualifications University graduate At least 3 years claims related experience in the insurance industry Analytical and detail-oriented Proactive with a customer focused and continuous improvement mindset Good relationship/stakeholder management and communication skills Participate in meetings with the management team and handle conflicting views Proactive, self-organized, with good planning skills and ability to manage deadlines Able to work independently with minimal supervision Good report writing and presentation skills Good command of written & spoken English and Chinese (Cantonese and/or Mandarin) At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so greatJoin us as we constantly explore new ways to protect our customers and the planet . Location(s): HK - Hong Kong, CN - Guang Zhou, Pazhou #J-18808-Ljbffr


  • Claims Governance

    4 days ago


    WorkFromHome, Hong Kong SAR China Zurich 56 Company Ltd Full time

    A global insurance firm is seeking a Claims Governance Analyst to oversee governance and compliance within the Claims Department. This role involves collaborating with local and regional claims teams to foster a policy-compliant, customer-focused operation. Candidates should have a university degree and at least 3 years of insurance experience, along with...


  • WorkFromHome, Hong Kong SAR China Zurich Insurance Full time

    2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Summary You will join the Claims function as a Junior Claims Automation Analyst You will be participating in claims transformation and development of new claims service, construct and manage business rules management system and other automation...


  • WorkFromHome, Hong Kong SAR China Leadingnation Full time

    A healthcare insurance firm in Hong Kong is seeking a detail-oriented Claims Operations Analyst. This role involves processing health insurance claims while ensuring compliance and delivering excellent customer service. Candidates should have at least 2 years of experience in insurance operations, strong analytical skills, and proficiency in MS Office. The...


  • WorkFromHome, Hong Kong SAR China Leadingnation Full time

    About the Role We are seeking a detail-oriented and motivated Claims Operations Analysts to support the day-to-day management of health insurance claims. This role focuses on claims processing and adjustment, ensuring accuracy, compliance, and timely resolution, while delivering an excellent service experience to our customers. The successful candidate will...


  • WorkFromHome, Hong Kong SAR China Zurich Insurance Full time

    1 day ago Be among the first 25 applicants Job Summary Large and complex claims handling and managerial support Job Accountabilities Responsible for the large and complex liability and property claims Provide data analytics for Commercial portfolios Provide technical support to the team including work simplification and automation initiatives Responsible for...


  • WorkFromHome, Hong Kong SAR China Zurich Insurance Full time

    Senior Claims Officer (Liability & Property / Commercial) 1 day ago Be among the first 25 applicants Job Summary With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling. Job Accountabilities Responsible for the complex liability and property claims. Provide technical support to the team including work...


  • WorkFromHome, Hong Kong SAR China PartnerRe Full time

    Senior Claims Technical Specialist (Critical Illness) PartnerRe is a leading, privately owned, multi‑line global reinsurer with a reputation for financial stability and a commitment to rebuilding businesses and communities after risk events around the world. Our mission is to continue to be a financially stable and predictable business partner, supporting...


  • WorkFromHome, Hong Kong SAR China InfoTech Services (Hong Kong) Limited Full time

    A leading IT service provider in Hong Kong is seeking a candidate for an IT support position focused on providing technical support for various government IT projects. Responsibilities include system design, development, user testing, and ongoing support for computer systems, with a requirement for at least 3 years of relevant experience and knowledge in MS...


  • WorkFromHome, Hong Kong SAR China InfoTech Services (Hong Kong) Limited Full time

    A government contracting firm in Hong Kong is seeking a Contract Systems Analyst to oversee systems development and maintenance for IT projects in the Labour Department. The ideal candidate will have experience in SSADM, Microsoft SQL Server, and IT service management, with a focus on optimizing project delivery in a government context. The role requires...


  • WorkFromHome, Hong Kong SAR China InfoTech Services (Hong Kong) Limited Full time

    A technology service provider in Hong Kong seeks a Contract Systems Analyst to assist in IT projects and support government operations. The ideal candidate has 5+ years in system implementation and must possess experience with SSADM and ASP.NET. Responsibilities include leading IT teams, managing user inquiries, and providing technical support for...