Contract Infrastructure Engineer: End-User

End-users Support Engineer Perform daily IT Technical Support to End-users. Perform Installs, Moves, Adds and Change (IMCA) activities. Perform install, configure, test, maintain, monitor, and troubleshoot End-user workstations and related Hardware and Software. Maintain Inventory of IT facilities. Prepare regular report for Management review. Qualifications...

Responsibilities Delivery of IT End User Computing Services to business users in Hong Kong office Build, monitor and support the end user workspace solution, incl. applicable hardware (notebook, tablet, smartphone), software, security within the standard desktop platform, architecture and design of the software distribution infrastructure, mobile device...

MISSION The job holder ensures smooth daily operations in our Hong Kong office by delivering responsive, high-quality technical support to all users. They leverage strong expertise in Office 365 and trading applications to maintain system reliability and performance. Working closely with global IT teams, the job holder efficiently resolves issues, manages...

A well-known financial organisation based in Hong Kong is seeking a Support Engineer to enhance their service delivery team. The role involves providing technical support, troubleshooting a variety of IT issues related to systems and applications, and training end users for improved digital proficiency. Candidates must hold a relevant degree and have at...

A leading financial services firm in Hong Kong is looking for a Senior End-User Support Engineer to provide hands-on support and strategic oversight. In this role, you will manage critical infrastructure and cloud platforms while supporting trading applications like Bloomberg and Refinitiv Eikon. Ideal candidates should have over 5 years of experience in...

A consulting firm based in Hong Kong is seeking an End User Support Specialist to provide technical support to end users. The ideal candidate will prepare and configure desktop and laptop hardware, support standard applications, and troubleshoot devices. Candidates with 1-3 years of experience in IT support are preferred, and fresh graduates will also be...

SW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

A leading consulting firm in Hong Kong is seeking a Helpdesk Support Engineer to provide first-line end-user support and assist in various IT tasks. The ideal candidate will have a degree in computer science, 1–2 years of IT experience, and strong interpersonal skills. Knowledge of first-line user support is essential, with proficiency in English, Chinese,...

A leading consulting firm in Hong Kong is seeking an experienced End-users Support Engineer to perform daily IT technical support and manage installations, configurations, and troubleshooting of end-user workstations. The ideal candidate will have a higher diploma in a related field, relevant experience in helpdesk support, and knowledge of ITIL practices....

Our client, a hedge fund with global offices, is actively seeking an end user support engineer to join their team in Hong Kong. The role: Investigating, diagnosing, researching, tracking, and resolving intricate technical issues Escalating problems and facilitating user support from external entities or other IT units as required Delivering exceptional...