Field Application Engineer

Responsibilities Installation & Commissioning: Physically install, configure, and commission CCTV cameras, IoT sensors (e.g., environmental monitors, wearables, access control), network devices, and related hardware on construction sites according to design specifications and safety standards; Maintenance & Repairs: Perform routine preventive maintenance, diagnose faults, and carry out timely repairs or replacements of system components (cameras, sensors, cabling, power supplies, network gear) to ensure maximum system uptime and reliability; Troubleshooting: Respond promptly to site-reported issues, diagnose complex technical problems (hardware, network connectivity, software integration points), and implement effective solutions under potentially challenging site conditions; Testing & Calibration: Conduct regular system testing, sensor calibration, and performance verification to ensure accuracy and compliance with safety requirements; Site Coordination: Liaise effectively with site managers, contractors, and other stakeholders to schedule work, minimize disruption, and ensure safe working practices during installations and maintenance activities; Documentation: Maintain accurate records of installations, maintenance activities, repairs, site configurations, and inventory. Generate service reports; Technical Support: Provide basic on-site training and support to end-users (site staff) on system operation and best practices; Compliance: Adhere strictly to all construction site safety regulations, company protocols, and electrical standards while performing duties. Requirements Diploma or Higher Certificate in Electronics Engineering, Telecommunications, Computer Engineering, IT, or a related field. Relevant technical certifications (e.g., CCTV, Networking) are a strong plus; Minimum 2-3 years of proven hands‑on field experience in installing and maintaining CCTV systems (Analog & IP cameras, DVRs/NVRs); Proven experience with IoT devices/sensors and their integration (installation, power, basic networking) is highly desirable; Experience working on construction sites or in harsh industrial environments is a significant advantage; Strong understanding of IP networking fundamentals (TCP/IP, addressing, routers, switches, Wi‑Fi); Proficient in low‑voltage cabling (UTP, coaxial, power), termination, and testing; Ability to read basic system schematics and layout diagrams; Familiarity with basic electrical principles and safe handling practices; Proficiency with hand/power tools relevant to the role; Basic understanding of common IoT communication protocols is a plus; Self‑Motivated & Proactive: Ability to work independently with minimal supervision across various sites; Excellent Problem‑Solver: Strong analytical and troubleshooting skills under pressure; Physically Fit: Capable of working at heights (ladders/scaffolding), lifting equipment, and working in demanding outdoor site conditions (heat, dust, rain); Safety Conscious: Utmost commitment to personal safety and the safety of others. Knowledge of construction site safety protocols (e.g., Green Card) is preferred; Organized & Detail‑Oriented: Meticulous in installation, documentation, and record‑keeping; Flexibility: Willingness to work a 6‑day week schedule and occasionally respond to urgent call‑outs outside normal hours as required by project needs. We offer competitive remuneration package with comprehensive fringe benefits to the right candidates: Birthday Leave / Marriage Leave / Paternity Leave / Examination Leave Staff Care Programme Career Development Programme Contact us Qualified candidate, please email your full resume with academic credentials, working experience, expected salary and availability by clicking the button below. For more information, please visit our website at Personal data provided by job applicants would be used for recruitment purposes only. Location: Kowloon Bay, Kwun Tong District, HK Company: Synergy Computers & Communications Ltd #J-18808-Ljbffr