Application Support
2 weeks ago
Application Support (Java) - ibank ($50-80k + bonus) Responsibilities: Monitor, troubleshoot, and resolve issues related to trading applications built in Java. Collaborate with development teams to identify enhancements and optimizations for the trading systems. Provide first and second-line support to end-users, ensuring timely resolution of incidents. Conduct root cause analysis for recurring issues and implement solutions to prevent future occurrences. Assist in the deployment of new applications and updates in conjunction with the development team. Document procedures and solutions in a knowledge base for future reference. Participate in the testing of software releases and patches. Collaborate with stakeholders to gather and analyze business requirements, ensuring that technology solutions meet business objectives. Facilitate communication between technical teams and business units to align project goals and deliverables. Conduct user acceptance testing (UAT) and support training sessions to end-users. Qualifications: Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. 5+ years of experience in application support, preferably in a financial or trading environment. Strong proficiency in Java, with experience in developing or supporting Java applications. Excellent problem-solving skills and meticulous attention to detail. Strong communication skills, both verbal and written. Basic knowledge of business analysis methodologies and tools is desirable. Ability to work in a fast-paced environment and manage multiple priorities. Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Investment Banking, Banking, and Financial Services #J-18808-Ljbffr
-
Application Support
6 days ago
Hong Kong Island, Hong Kong SAR China E.C.Fix Technology Ltd. Full timeHands-on management and strong experience in Applications and Windows Server migration projects and Application BAU Support Highly preferable with working experience in banking sector. Technical knowledge of File Transfer software (Progress MoveIT, IBM Connect Direct, Microsoft Window command batch/vbscript, SFTP; or other equivalent products with hands on...
-
Application Support Specialist
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9532 |14 Sep 2018 Application Support Specialist Provide daily technical support to internal users; Responsible for troubleshooting and resolving any issues arise from computer internal applications; Prepare and generate regular reports for technical teams for applications’ performance tuning; Other Ad-hoc support duties as assigned 2 years experiences...
-
IT Applications Support Analyst
6 days ago
Hong Kong Island, Hong Kong SAR China Delken Group Limited Full timeOur client is a sizeable firm that focuses in innovation and technology. IT Applications Support Analyst (1 Year Contract) Responsibilities Provide all‑rounded support on related operation systems / applications Liaise with vendors to investigate and resolve incidents reported by users Analyze the issue trends for ways of preventing repeated future...
-
Application support
4 days ago
Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeKey Responsibilities Analyse business requirements and enhance existing application systems to meet business needs Provide production support to manage incidents and business requests within SLA, with a strong focus on root cause analysis and preventive measures to drive continuous improvement. Provide technical support, perform application and server...
-
Application Support
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9445 |09 Feb 2018 Application Support (Banking) Responsibilities Independently carry out incident investigations, root cause analysis, preventive measures with internal and external teams Preparation and Review of Incident/Management Report Update and communicate existing procedures & documents On‑duty standby support during non‑office hours...
-
System and Application Support
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob Responsibilities To provide daily application and operations support to internal and external users in regions Work closely with vendor and users to understand requirements and coordinate IT Business Analysts Conduct first level system analysis and provide effective solutions Develop and execute testing for system modifications Develop various reports...
-
Application Support Engineer
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeLeading beverages manufacturer and distributor Job Description Oversee the efficient running of enterprise software applications (from legacy to web/mobile) ensuring that the systems meet the optimum potential. To act as the system expert and provide relevant advice and guidance. Take leadership in owning issue resolution and driving them to complete by...
-
Banking Application Support
4 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9459 |12 Mar 2018 Banking Application Support Independently carry out incident investigations, root cause analysis, preventive measures with internal and external teams Preparation and Review of Incident/Management Report Update and communicate existing procedures & documents Degree in Computer Studies or equivalent At least 3 years of IT working...
-
Application Support Coordinator
6 days ago
Hong Kong Island, Hong Kong SAR China The Trade Desk, Inc. Full timePLATFORM SUPPORT COORDINATOR The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...
-
Application Support Engineer
7 days ago
Hong Kong Island, Hong Kong SAR China MIGSO-PCUBED Full timeFinance & Human Resource Officer at MI-GSO | PCUBED Key Responsibilities Be responsible for the trading applications of Equities & Derivatives Trading (Stocks, ETF, Warrants, Options & Futures) on various APAC markets in Windows/Linux platform Required to support traders, troubleshoot and diagnose functional and technical issues in the production environment...