Digital Branch Service Executive
7 days ago
Digital Branch Service Executive Digital Branch Service Executive at Hang Seng Bank Hang Seng Bank’s Retail Distribution focuses on personal wealth management and financial services. Our one‑stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. Principal Responsibilities Manage queue and provide customer services in the bank hall through efficient and customer‑friendly services. Proactively identify and digitize banking services and solutions to strengthen digital customer services and experiences. Respond proactively to customers’ requests and ensure service levels meet bank standards. Handle customers’ issues and escalate when appropriate, following supervisor guidance. Assist the branch in achieving sales targets through referrals or cross‑selling. Provide non‑cash transactions, support branch administrative and operational duties, and adhere to control procedures and internal guidelines. Qualifications University degree in Business Administration, Marketing, Computer Science or a related discipline is preferable. Fresh graduates are welcome. For non‑degree holders, a minimum of one year of work experience, preferably in a customer‑facing role. Keen interest in the latest mobile and web technologies and trends. High level of customer‑centric mindset with a dedication to delivering exceptional quality services to customers. Excellent written and spoken English and Chinese; proficiency in Putonghua is an advantage. Excellent interpersonal and communication skills. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages. #J-18808-Ljbffr
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Digital Branch Service Executive
5 days ago
Hong Kong Island, Hong Kong SAR China Hang Seng Bank Ltd Full timeHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and...
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Digital Branch Service Executive
2 weeks ago
Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full timeSome careers have more impact than others. If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Wealth and...
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Branch Service Executive
7 days ago
hong kong, Hong Kong SAR China Hang Seng Bank Full timeBranch Service Executive (Teller) – Hang Seng Bank Join Hang Seng Bank as a Branch Service Executive (Teller) and play a vital role in delivering high‑quality customer service at our branches across Hong Kong. This position offers the opportunity to grow within a dynamic banking environment and contribute to the bank’s commitment to excellence....
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Digital Branch
5 days ago
Hong Kong Island, Hong Kong SAR China Hang Seng Bank Ltd Full timeA prominent bank in Hong Kong is seeking a Digital Branch Services Executive to enhance customer experience through proactive services and efficient management. Responsibilities include managing customer queues, providing excellent service, and assisting in sales targets. Ideal candidates hold a university degree or have a minimum of 1 year of experience,...
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Branch Customer Service
3 days ago
Hong Kong Island, Hong Kong SAR China HSBC Full timeA leading international bank in Hong Kong is seeking a motivated Customer Service Officer (Premier Centre) to provide exceptional service at various branch locations. This role requires a strong customer-centric mindset and fluency in Cantonese and English, with Mandarin as a plus. Key responsibilities include facilitating efficient transactions, promoting...
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Head of Branch
5 days ago
Hong Kong Island, Hong Kong SAR China OCBC Bank (Hong Kong) Limited Full timeHead of Branch (Main Branch) - Executive Director level Implement business plans so as to achieve pre-set branch profit objectives. Formulate business strategies to meet the branch KPI on new Premier customers, grow deposits, investment revenues, insurance revenues, etc. Manage branch staff to provide high quality of services to customers. Ensure all daily...
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Head of Branch
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Hong Kong Island, Hong Kong SAR China OCBC Bank (Hong Kong) Limited Full timeA leading bank in Hong Kong seeks a Head of Branch (Main Branch) at the Executive Director level. This role involves implementing business plans to achieve profit objectives and formulating strategies to grow deposits and revenues. The ideal candidate will have a university degree, at least 7 years of experience in branch banking, and strong management...
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Digital Marketing Manager
1 week ago
Hong Kong Island, Hong Kong SAR China AsiaPac Digital Full timeDigital Marketing Manager (Social Media/ Creative/ Account Servicing) (Agency) Work with the team to create appealing content including feeds, articles, graphics and promotional campaigns on social media channels Develop creative ideas, formulate social media and influencer strategy for pitching purpose and win the deal with BD team Assist in influencer...
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Branch Operations Manager
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Hong Kong Island, Hong Kong SAR China Bank of Communications Hong Kong Branch Full timeBank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd., providing personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong. With an extensive network across the city, the bank has set up 37 wealth...
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Hong Kong Island, Hong Kong SAR China Hang Seng Bank Full timeAssociate Relationship Manager / General Banking Manager / Branch Service Executive – Hang Seng Bank (HK) Join Hang Seng Bank in this multifaceted role that combines relationship management, general banking oversight and customer service delivery across our retail network. Recruitment Day Date: 15 Nov 2025 (Saturday) Time: 2:00 pm – 5:00 pm Venue:...