Associate Relationship Manager/General Banking Manager/Branch Service Executive- Hang Seng Bank

5 days ago

Hong Kong Island, Hong Kong SAR China Hang Seng Bank Full time

Associate Relationship Manager / General Banking Manager / Branch Service Executive – Hang Seng Bank (HK) Join Hang Seng Bank in this multifaceted role that combines relationship management, general banking oversight and customer service delivery across our retail network. Recruitment Day Date: 15 Nov 2025 (Saturday) Time: 2:00 pm – 5:00 pm Venue: Hang Seng Bank – 15/F, Head Office Branch, 83 Des Voeux Road Central, Central Retail Distribution Hang Seng’s Retail Distribution focuses on personal wealth management and financial services. We operate around 254 branches, 50 Prestige Banking Centres and automated banking centres, serving over half the adult population in Hong Kong with a comprehensive range of products. Benefits Attractive basic salary Healthcare insurance covering you and your family Retirement benefit scheme with employer’s contribution Employee Share Purchase Plan Work‑life balance: 18‑30 days paid annual leave plus additional leave entitlements (birthday, marriage, maternity, paternity, study, volunteer work) Preferential staff housing loan rates up to 100 % of property valuation or purchase price Recognised corporate training and development programmes Progressive career advancement opportunities Principal Responsibilities Provide quality customer service to retail customers in the branch network Proactively identify customer needs and offer suitable banking services and solutions Participate in promotional campaigns to acquire new business and strengthen customer loyalty Maintain awareness of operational risks and adhere to policies and guidelines Qualifications University degree, diploma or appropriate Hong Kong diploma holders (HKCEE/HKDSE) with relevant work experience; fresh graduates are also welcome Relevant professional qualifications in insurance or investment are an advantage Strong service and sales orientation, self‑motivated with good communication skills Proficiency in English, Chinese and optional Putonghua High level of customer centricity mindset and dedication to delivering exceptional quality services Ability to manage complex interactions effectively Strong situational awareness, desire to learn and ability to work in an Agile environment Work Location Work location will be subject to change and will be decided by line management upon joining. Mandatory Reference Checking The employment is subject to the Mandatory Reference Checking Scheme (MRCS) as required by regulatory authorities. For details, please refer to the Mandatory Reference Checking Scheme Phase 2 documentation of the Hong Kong Association of Banks. Additional Job Links Associate Relationship Manager - Branch Service Executive (Teller) - Customer Relationship Manager - Digital Branch Service Executive - General Banking Manager - Insurance Sales - Issued by Hang Seng Bank Limited Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in continually enhancing our performance for customers and providing best‑in‑class products and services. #J-18808-Ljbffr

  • Associate Relationship Manager/General Banking Manager/Branch Service Executive

    5 days ago

    Hong Kong Island, Hong Kong SAR China Hang Seng Bank Ltd Full time

    Associate Relationship Manager/General Banking Manager/Branch Service Executive Add expected salary to your profile for insights Some careers have more impact than others If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or...

  • Executive Customer Relationship Manager

    7 days ago

    hong kong, Hong Kong SAR China Hang Seng Bank Full time

    Executive Customer Relationship Manager - Hang Seng Bank (HK) Join to apply for the Executive Customer Relationship Manager - Hang Seng Bank (HK) role at Hang Seng Bank. Some Careers Have More Impact Than Others If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career...

  • Branch Manager District Branch

    7 days ago

    hong kong, Hong Kong SAR China Hang Seng Bank Full time

    Branch Manager District Branch (HK) Join to apply for the Branch Manager District Branch - Hang Seng Bank (HK) role at Hang Seng Bank . Some Careers Have More Impact Than Others. If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. Retail Distribution –...

  • Associate Banking Relationship Manager

    2 weeks ago

    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    Some careers have more impact than others. If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...

  • Branch Manager B2

    2 weeks ago

    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    S ome careers have more impact than others. If you're looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. Retail Distribution - Branch Network RBW Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth...

  • Customer Relationship Manager

    1 week ago

    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    Some careers have more impact than others. If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...

  • Customer Relationship Manager

    7 days ago

    hong kong, Hong Kong SAR China Hang Seng Bank Full time

    Some Careers Have More Impact Than Others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...

  • Branch Manager B3

    1 week ago

    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    Some careers have more impact than others. If you're looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. Retail Distribution - Branch Network RBW Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth...

  • Digital Branch Service Executive

    2 weeks ago

    Hong Kong, Hong Kong SAR China Hang Seng Bank Limited Full time

    Some careers have more impact than others. If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Wealth and...

  • Senior Branch Operations Management Manager

    16 hours ago

    hong kong, Hong Kong SAR China Hang Seng Bank Full time

    Senior Branch Operations Management Manager - Hang Seng Bank (HK) Join to apply for the Senior Branch Operations Management Manager - Hang Seng Bank (HK) role at Hang Seng Bank . Some Careers Have More Impact Than Others. If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will...