Senior Customer Experience Officer

Chief Digital Customer Experience Officer Our client is a top conglomerate. Due to business need, they are seeking the Chief Digital Customer Experience Officer in Hong Kong. Responsibilities Design and implement the overall digital customer experience strategy. Champion digital transformation to maximize customer value and NPS score. Introduce innovation...

A leading insurance service provider in Hong Kong is seeking an Insurance Customer Service Senior Officer to handle customer enquiries and complaints related to insurance operations. The ideal candidate will possess strong communication skills in both English and Chinese, and be proactive and detail-oriented. This role requires collaboration with internal...

A well-established insurance institution in Hong Kong is seeking a (Senior) Customer Service Officer to enhance its Customer Experience function. The ideal candidate will have a minimum of 2 years of customer service experience, ideally within insurance or financial services. Responsibilities include providing professional service across multiple channels,...

A premium wine retailer in Hong Kong is seeking an Ambassador to ensure exceptional client experiences and meet sales targets. The ideal candidate should have a diploma or above and possess strong communication skills in English, Cantonese, and Mandarin. Excellent customer service and sales skills are essential. Fresh graduates are welcome to apply. Benefits...

A major event management company in Hong Kong is seeking a Senior Customer Services Officer to provide efficient operations and handle customer inquiries. The ideal candidate will have a Bachelor’s degree, at least 3 years of experience in Customer Services, and excellent interpersonal skills. This full-time role involves working under pressure during...

A top-tier property developer in Hong Kong is seeking a Senior Customer Service Officer for property handover. The ideal candidate will possess at least a Bachelor's Degree in Property Management or related fields and have a minimum of 3 years' experience in property handover or customer service. Responsibilities include ensuring the brand standard during...

A leading recruitment firm is seeking a Chief Digital Customer Experience Officer in Hong Kong. The ideal candidate will have over 15 years of experience in senior management, focusing on digital strategy and customer experience. Responsibilities include designing and implementing customer experience strategies and championing digital transformation....

A leading travel technology firm based in Hong Kong is seeking a seasoned Senior Manager of Customer Experience Strategy. This role requires 8-10 years of experience in CX or UX, focused on developing and implementing a customer experience framework. The ideal candidate will possess strong strategic and collaborative skills, advocating for customer needs and...

A leading nutrition company is seeking a Temporary Customer Service Officer for a 2-month contract in Hong Kong. The officer will handle consumer complaints and enquiries across various platforms, manage service provider operations, and update training materials. Suitable candidates should possess a higher diploma or degree and have at least 2 years of...

Senior Customer Relationship Manager / Senior Representative Officer Job Openings Senior Customer Relationship Manager / Senior Representative Officer About the job Senior Customer Relationship Manager / Senior Representative Officer A well-established and reputable European bank. Location Hong Kong Report to Vice President Responsibilities Act as the bank's...