Product Compliance Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Carter's Inc. Full time

Serving the needs of all families with young children, Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

Responsibilities:

Product Risk Assessment:
  • Manage product risk assessment process and consolidated garment factories' performance evaluation with support from QA, as well as provided support to safety failure analysis process.
  • Integrate safety failure data from the Inspection System into Product Risk Assessment evaluation; and maintain statistics of test performance of vendors and garment factories to formulate training needs and plans for different stakeholders.
  • Deliver product risk level and product risk monitoring process.
Product Testing Compliance & Process Enhancement:
  • Provide technical testing support to vendors such as fabric mills, trims suppliers and garment factories.
  • Collaborate cross-functionally with regard to test requirement clarification, and support laboratory accreditation/Component Test programs for fabric mills, garment factories and trims suppliers.
  • Communicate the cooperation model with 3rd party laboratories to offer cost-effective technical support and coverage when necessary, and manage test arrangements for failure retest requests, ad-hoc issues, or other research projects.

Requirements:

  • Higher Diploma or above in apparel, textile engineering/Chemistry or other related field.
  • A minimum of 3 years of quality assurance/product safety management/laboratory experience in garments. Experience with kids' wear will be highly advantageous.
  • Understand test and safety requirements for multiple countries, especially the US market, EU and China. Experience with buying offices or laboratories will be advantageous.
  • Well-versed in prioritization of tasks and good time management.
  • Capable of creating and delivering presentations to internal and external stakeholders.
  • Proficiency in written and oral English and Microsoft 365 applications, especially in reporting metrics.
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